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LISA B

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Everything posted by LISA B

  1. LISA B
    Hello Zorex, Thank you. We are currently opening the mail that was delivered to us on April 26th. Thank you, Lisa
  2. LISA B
    Dear Romonage, Thank you. If you are going to value this $300 or less, you can submit on the Economy Tier. If it's more than $300 less than $3000, you can submit on the Early Bird Tier. When you send a GSA we will keep it in the holder with a band around it with the grade. Please do not send the box or the COA. Thank you, Lisa
  3. LISA B
    Dear Alex, Since you didn't write EX on all sides of the box, it will be opened in order by the day it was delivered to us. We are currently opening the mail that was delivered to us on April 26th. Once it is opened you the turn time will be correct. Thank you, Lisa
  4. LISA B
    Dear reynoldsmc75, Thank you. We are currently opening the mail that was delivered on April 20th. The turnaround times that you see on our website are from the day that the packages are delivered.
  5. LISA B
    Hello Sander43, When you sent the package, did you write EX on all sides of the box? Please send me the tracking number with a description of the package. We are currently opening the mail that was delivered to us on April 19th. Thank you, Lisa
  6. LISA B
    Dear Miles, We are currently experiencing a high volume of mail these days. We are currently opening the mail that was delivered to us on April 16th. You should see your package entered soon. Thank you, Lisa
  7. LISA B
    Hello CVille, Thank you. I see that we have two express orders in the system now. Lisa
  8. LISA B
    when the new book came out and attributions were changed to different states, we updated the attributions in our system. Thanks for bringing this to our attention, we have updated the summary numbers for that merchant to be sorted with the Pennsylvania CWT census.
  9. LISA B
    Hi VE Coins, Thank you. I am looking into this now for you.
  10. LISA B
    Hi, Sorry for the late response. You will need to use two different submission forms. 1 for NCS and 1 for NGC. You can write a note on the submission forms to have them ship together so to save on shipping fees. Thanks, Lisa
  11. LISA B
    Hello JamieF, Thank you. We will go by the date that the order is delivered to us. Thank you, Lisa
  12. LISA B
    Hello tcore, Thank you. When you send coins for a re-holder, the label information will stay the same. Thank you, Lisa
  13. LISA B
    Hello Dark Chameleon, Please tell me the submission number. Lisa
  14. LISA B
    HI, We are now currently working on the mail that was delivered to us on April 13th and 14th. Thank you, Lisa
  15. LISA B
    Hello Jonz Coinz, Thank you. We really don't recommend that you remove them from the GSA hoard as this will bring the value down. You can send it if you wish but, you will need to make it very clear that you want them removed from the Hoard. Thank you, Lisa
  16. LISA B
    Hello Ling, Please tell me what the submission number is. Thanks, Lisa
  17. LISA B
    Hello, We are currently opening the mail that was delivered to us on April 7th. We have been working over time every day and working on weekends to try to catch up. If you know anyone that is interested in a job with us we are hiring in all departments for all of our companies. Thank you, Lisa
  18. LISA B
    Hello, We are currently opening the mail that was delivered to us on April 7th. Thank you, Lisa
  19. LISA B
    Good Morning, We are opening mail that was delivered to us on April 7th. NCS is running at about 21 business days depending on what needs to be done to the coins. Thank you, Lisa
  20. LISA B
    I am away for work. I will check with our shipping department for this label for you. So sorry. .33
  21. LISA B
    Dear Dark Chameleon, Thank you. Please email me directly at LISAB@NGCCOIN.COM I can tell you that NCS conservation is taking at least 20 + business days. Thank you, Lisa
  22. LISA B
    Hello Toby, Thank you. I have asked our UK office to reach out to you. Thank you, Lisa
  23. LISA B
    HAPPY MONDAY EVERYONE!! Today we are opening the mail that was delivered to us on April 4th. Please remember that when you are using the EXPRESS GRADING TIER, you need to write EX in big bold letters on all sides of the box. If you are using the WALKTHROUGH GRADING TIER, you need to write WK in big bold letters on all sides of the box. This way we will know that they are time sensitive and we will pull those first.
  24. LISA B
    Hi All, We are currently opening the mail that was delivered to us on April 1st and 2nd. Thank you, Lisa Please remember that when you are using the EXPRESS GRADING TIER, you need to write EX in big bold letters on all sides of the box. If you are using the WALKTHROUGH GRADING TIER, you need to write WK in big bold letters on all sides of the box. This way we will know that they are time sensitive and we will pull those first.
  25. LISA B

    W cents

    LISA B replied to Hoghead515's topic in Ask NGC/NCS

    Hi Hoghead515, Sure that wouldn't be a problem. Lisa