LISA B

Hi Crawtomatic, What is the certification number for this piece?

Hi Mike, Thank you. As of today, we are opening the mail that was delivered to us on the 23rd. You should see your order entered soon. Thank you, Lisa

Dear JesseT, I am looking into this for you. I will try to have that older order ship soon. Thank you, Lisa

Hi Douglas, As long as the coins are in our facility on or before the cutoff date you well receive the Early or First Releases. The clock starts ticking once the order is entered into our system. Thank you, Lisa

Hi All, Happy Monday! As of today, we are currently opening the mail that was delivered to us on November 23rd. Thank you, Lisa

Dear Zebo, Thank you. Yes, they are entered like regular submissions. As of today, we are currently opening the mail that was delivered to us on November 23rd. Thank you, Lisa

Dear Hadecolliday, Thank you. As of today, we are currently opening the mail that was delivered to us on November 23rd. Thank you, Lisa

Hello Mike, Thank you. As of today, we are currently opening the mail that was delivered to us on November 22nd. I do see that your Express order shipped to you on the 3rd. Thank you, Lisa

Hello Lockz, Thank you. It looks like you have requested to have your orders ship together. We are running behind on our World Tier so it's going to be a bit longer. Thank you, Lisa

Hi, We're doing what we can. We have been getting mail by the pallet these days. Unfortunately, we are running a bit behind on all of our grading tiers., We are trying to hire more people, even offering a $1000 signing bonus. Your patience is appreciated.

Dear Coamex, What address do you mail your coins to be graded? You will mail that to the P.O. Box listed at the top of the Submission Form - If the shipment with the coins makes it to your P.O. Box and is awaiting being picked up by your staff BEFORE the cut off date for First Release or Early Release designation, would that be ok for the designation even if picked up AFTER the cut off date? Or would that be an issue? As long as the order is in our facility on or before the cut-off date you will still receive the Early or First Releases. Our P.O. Box is located in our facility. - This is a weird question, but with all these requirements about sending sealed boxes to NGC for some special submissions: What happens if you forget to list a coin in your invoice and it is included in a box you send to NGC for grading sealed from the Mint? Will NGC contact you regarding that additional coin for guidance or what exactly happens? If we have any questions regarding the order, our Receiving Department will reach out to you. - If a submission of multiple new coins only has a set with one numbered COA, how would noting "Add COA Number" and "Holder COA" affect the pricing of the invoice? Will that just add the $5 and $25 respectively to the total for that one COA or would those fees be added to all the other coins even though they won't have a COA? You will just need to hand write your request on the submission form. - How do you combine shipping when using the fillable PDF option of the form? Will NGC charge you for the total listed or will they consider and honor the "Ship With Form #" at the top of the form for multiple invoices? You will need to list the submission form number in the upper right corner of the submission form - I currently own the Apollo 11 50th Anniversary Silver Dollar Coin from the US Mint. I am planning on submitting it for grading, but noticed that the nice special labels for it seem to have been retired. There is a nice one with the Moon Bootprint, but it states it's only for Bulk Submissions...does that mean I cannot request it? If so, what would be the options for it apart from the standard NGC label, if any? That is correct, that label is dealer specific and not available - Regarding NCS conservation, do you recommend it for brand new proof coins? I saw a video online where a collector was unboxing quite a few coins he submitted to NGC and 5 of them were also sent to NCS for conservation. About 3 or 4 of them came back with a grade of "Cleaned." He was a bit frustrated and seemed to suggest that NGC graded them cleaned because NCS had just obviously cleaned them...That was his opinion of course, but it raised the prospect of that being a possibility. So, my question is: Is it possible for a coin to get a grade of "Cleaned" from NGC as a result of NCS's conservation prior to grading? When our graders are grading the coins, they are looking to see if NCS Conservation will benefit the piece. If so, we will send you an email with that option. If a coin goes to NCS and comes back as "Cleaned" is because there was something hiding under the surface that conservation removed. Thank you, Lisa

Dear 5Coins, You could submit all of the US coins on one submission using the Early Bird Grading tier as long as all of the coins are valued $3000 or less per coin. The Maples will need to go on their own form. You can also request to have all of the order ship back together to save on shipping fees. Thank you, Lisa

Hi All, I hope everyone had a nice Thanksgiving. As of today, we are currently opening the mail that was delivered to us on November 21st. Thank you, Lisa

Hi dsmausolf, Thank you. We are running behind on all of our Grading Tiers right now. Your order is at business day 5 and should be shipping very soon. Our turnaround times are approximate and not guaranteed. Thank you, Lisa

Hello James, We have run a trace for that package. We are currently opening the mail the mail that was delivered to us on November 18th. Thank you, Lisa

Hello, These can be submitted in just the coins in the capsules. Thank you, Lisa

Hello Jesus, Thank you. I will look into this for you and get this submission moving. Thank you and sorry for the delay. Lisa

Dear dazzdave, Thank you. NGC only grades coins, we do not buy, sell, trade or value them. Thank you, Lisa

Hi All, As of today, we are currently opening the mail that was delivered to us on November 16th. Thank you, Lisa

Hello, Yes, you can submit them all on the same form. Thank you, Lisa

Dear Bunnygin, Thank you. If you are submitting coins that are already graded by NGC and only wanting Variety Plus, the charge will be $15 for the VP service plus, return shipping, insurance and handling. You do not need to select a grading tier. Thank you, Lisa

Hello Guy MD, Our P.O. Box is located in our Facility. I'm sure that your package is here safe and sound. As of yesterday we were opening the mail that was delivered to us on November the 6th. Thank you, Lisa

Hi There, No, we are not offering to have the COA encapsulated for this coin. Thank you, Lisa

Dear Edude503, Thank you. You can submit them under the Modern Tier as long as you value them $2000 or less per coin. Thank you, Lisa

Hi All, As of today, we are currently opening the mail that was delivered to us on November 6th.