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LISA B

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Everything posted by LISA B

  1. LISA B
    Dear John, As per our emails, we are currently short-staffed and running behind returning mint packaging. NGC has always returned Mint Packaging separately from the coins. I have already sent your request to our Receiving Department and when they have a moment from Receiving Coins they will look for your packaging and have that mailed to you. Thank you, Lisa
  2. LISA B
    Dear ac78217, Thank you. Since the coins are dated 1965 to present you can submit them on the World Modern Tier as long as you value the coins $2000 or less per coin. Thank you, Lisa
  3. LISA B
    Dear Helmar, Thank you. No, that would not be an option. If you were to send this for grading, it would be encapsulated. Thank you, Lisa
  4. LISA B
    Hello Sethiyee, You are having coins conserved with NCS which adds time to the turnaround. This should be completed soon. Thank you, Lisa
  5. LISA B
    Hello Vett, You can send this back to us as VP, Variety Plus. There will be a charge of $15 plus return shipping, insurance, and handling. Thank you, Lisa
  6. LISA B
    Dear Rick621, Thank you. Our Economy tier is currently running at about 35-40 business days. Thank you, Lisa
  7. LISA B
    Dear Kurgan, Thank you. You can reach Jim in our accounting department a JMCCLURE@NGCCOIN.COM
  8. LISA B
    Dear Rex Kramer, If these are graded by anyone other than NGC or PCGS, you will need to sign and send the consent to remove form along with your submission. If you are going to value them $3000 or less per coin, you can submit them on the Early Bird Grading tier. Thank you, Lisa
  9. LISA B
    Dear MTinis, We are currently opening mail that was delivered to us on March 22nd. We have been getting a lot of mail, several hundreds of boxes a day. We are doing our best to catch the EX & WK's. It must be on all sides of the box in BIG and BOLD letters. We are doing our best to open boxes in a timely manner. Thank you, Lisa
  10. LISA B
    We are currently opening the mail that was delivered to us on March 23rd. You should see your order entered soon. Thank you, Lisa
  11. LISA B

    INELIGIBLE TYPE

    LISA B replied to cozi's topic in Ask NGC/NCS

    INELIGIBLE TYPE - A class of coin, medal or token that NGC does not certify, regardless of its condition. The grading fee is refunded less a $5 handling fee.
  12. LISA B
    Dear Paul, We are currently opening the mail that was delivered to us on March 5th. Thank you, Lisa
  13. LISA B
    This order shipped to you on the 2nd of March
  14. LISA B
    Dear Joseph, Thank you. We are currently opening the mail that was delivered to us on February 25th. Thank you, Lisa
  15. LISA B

    Photo Vision

    LISA B replied to BlakeEik's topic in Ask NGC/NCS

    Hi Blake, No, as those would belong to the original submitter. Thank you, Lisa
  16. LISA B
    Hi Sam, Thank you. I see that this was mailed to you on the 24th. On this submission a coin was also conserved which will add a minimum of 5 additional business days to the turnaround time. Our Modern Tier has been running at about 29 business days. Your order was with us a total of 23 business days. Thank you, Lisa
  17. LISA B
    Dear Paul, Thank you. Yes, you will receive another $150 credit and a 10% discount off of our regular grading tiers. Thank you, Lisa
  18. LISA B

    Photo Vision

    LISA B replied to BlakeEik's topic in Ask NGC/NCS

    Dear Blake, Thank you. If you have requested Photo Vision or Internet Imaging, the photos will be emailed to you. If you have requested these services, please check your spam and junk mail. Thank you, Lisa
  19. LISA B

    A Thanks...

    LISA B replied to EdG_Ohio's topic in Ask NGC/NCS

    Dear EdG_Ohio Thank you very much! I will be sure to pass this along! Lisa
  20. LISA B
    Dear chg, Thank you. I have sent you an email regarding your submissions. Thank you, Lisa
  21. LISA B
    Hi 1187, No as this order was received in our system prior to you upgrading. Thank you, Lisa
  22. LISA B
    Hi Booch, Thank you. No, these would not qualify as they must be in our facility within 30 of release from the mint. Thank you, Lisa
  23. LISA B
    Dear newcollector22, What is the submission number? Lisa
  24. LISA B

    Black Core holders

    LISA B replied to JT2's topic in Ask NGC/NCS

    Hi JT, The black core is only available for Dealers submitting in bulk. Lisa
  25. LISA B

    change tier

    LISA B replied to JT2's topic in Ask NGC/NCS

    Hello JT2, What would you like to change it to? Lisa