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LISA B

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Everything posted by LISA B

  1. LISA B
    Hello Morganthebrave! We recognize all varieties in Portraits of a Prince: Coins, Medals, and Banknotes of Edward VIII by Joseph Giordano, by assigned reference. I believe all effigy variants are described with different numbers and this area is relatively well cataloged. If this is a un-cataloged subvariant, it would not be noted.
  2. LISA B
    Hello I.quintero, Thank you. I have asked our Customer Service team to send you an email to have these sent back to us as a Mechanical Error. There will be no charge to have this corrected. If you do not have the email by this time next week, please let me know. Thank you, Lisa
  3. LISA B
    Hi, I just sent you a grading report. Happy Thanksgiving!
  4. LISA B
    Hello, Your order is shipping out to you today. Thank you, Lisa
  5. LISA B
    Hello CVille, Unfortunately, we are running behind with all of our grading tiers. I will see what I can do to get this moving for you. Thank you, Lisa
  6. LISA B
    Hello MTinis, Right now our Express Tier is running at about 9+ business days. When you shipped this order, did you write EX in big bold letters on all sides of the box? Please remember that our turnaround times are approximate and not guaranteed. Your order is in our encapsulation room. It should be shipping soon. Thank you, Lisa
  7. LISA B
    Hello CVille, Thank you. I'm looking into this now. You should see movement soon. Sorry for the delay. Lisa
  8. LISA B
    Hello Lockz, You should see this corrected very soon. Lisa
  9. LISA B
    Hello Mr.Bill347, No, not really a big problem. We will make the appropriate changes. Thanks, Lisa
  10. LISA B
    Hello Mr.Bill347, We are currently opening the mail that was delivered to us on October 15th. As long as the package was in our possession prior to the cut off date you will receive the Early Releases designation. Thank you, Lisa
  11. LISA B
    Hello, Yes, we do grade this type of medal.
  12. LISA B
    Hello *Zixxo45*, I sent it to you in another email. Lisa
  13. LISA B
    Hello, Thank you, the final decision is made during the grading, the verification process is simply an initial entry. Lisa
  14. LISA B
    Hello Mtinis, Not to worry, I will have this taken care of. Just a glitch when it was shipped. You should see this corrected soon. Thank you, Lisa
  15. LISA B
    Hello Lockz, Thank you. Unfortunately, no, we cannot change that. I do see that your World Value is getting closer to being finished. It shouldn't be much longer. You can email me directly if you'd like to check on the submissions. LISAB@NGCCOIN.COM Thank you, Lisa
  16. LISA B
    Hello A650, Thank you. You should place a value on the piece that you are going to feel comfortable with for insurance for while the coin is with us and shipping back to you. Just as you will value it when you are shipping it to us. Thank you, Lisa
  17. LISA B
    Hi, Here is a link that should be helpful. https://www.ngccoin.com/news/article/9112/2021-mogan-peace-dollars/
  18. LISA B
    My apologies, This is not what you need to know. Sorry..... I've asked our graders about your piece and they have informed me that there is no O/S for this date.
  19. LISA B
    Hello Raygun99, Not all coins that come directly from The Mint are going to be 70's. We will grade and encapsulate the coins no matter what the grade will be. Thank you, Lisa
  20. LISA B
    Hello davidar, Unfortunately, NCS was missed and your were not charged but, when our graders are looking at the coins, they are automatically checking to see if NCS Conservation will benefit the coin and your piece was not flagged. It wouldn't have made a difference. Thank you, Lisa
  21. LISA B
    Hello Richard, I see that you were looking for a variety. What variety were you wanting? Lisa
  22. LISA B
    Hello, Unfortunately, we are that far behind. Lisa
  23. LISA B
    Hello Mr. Bill347, If you're going to send 50 or more coins a year, I'd suggest the Elite membership, $299 and you will receive the $150 instant credit and a 10% discount off of your grading fees. If you are sending more than 5 less than 50, give or take, I'd suggest you join with the Premium at $149. You will receive an instant Credit of $150 to go towards your grading fees. Thank you, Lisa
  24. LISA B
    Hello LNCS, I've checked with imaging and Photo Vision is running about a month behind. You will be getting your images today, September 27th. Thanks, Lisa
  25. LISA B
    Hello Jwattersmith, Thank you. We are currently opening the mail that was delivered to us on September 27th. Thank you, Lisa