@WagonCreek68
Welcome to the Forum!
I know you've been here, but you did it right. You sat back a few weeks, familiarized yourself with procedures, personalities, and the pecking order of things, then finally took the plunge. Good for you.
Preliminarily, I see two problems, neither of which are unsolvable. Firstly, MCM, whose "site" on eBay I took the liberty of viewing to get a feel for it, apparently has gotten rave reviews. Since we do not know exactly what you bought, and have no idea what you were expecting much less what you had actually gotten, the good news is of the thousands of reviews it received, 99% are favorable. Their CONTACT is provided on the site, as well as the standard notice soliciting FEEDBACK. Have you availed yourself of either? If not, why not? I would. Moving along, you've been here long enough to have familiarized yourself with NGC's various services which include this forum among many others, Submission Forms with their address and phone and fax numbers as well as a dedicated e-mail address: service@NGCcoin.com. I wish you the best of luck!