KaileeS CS

Hello @tqdcvt, thank you for contacting NGC. Based on the information provided, it is unlikely that NCS would be able to help assist with a coin that was improperly cleaned. We encourage you to check out our NCS Conservation page to review what NCS can and cannot do. Please let us know if you have any additional questions. Thank you!

Hello @JAXDEE6, thank you for contacting NGC. Unfortunately, we are not able to identify errors/varieties or evaluate coins via photos. You would need to kindly submit the coin for grading so we may have the coin in hand to confirm if there are any strike errors (or otherwise) to your coin. We would kindly suggest that you may want to visit a local NGC Authorized dealer to discuss the coin and see if they may be able to assist. You can find dealers here: NGC | Dealer Locator. Please let us know if you have any additional questions.

Hello @davidar, thank you for contacting NGC. I have emailed you about this topic, please kindly see your email so we may discuss this further. Thank you!

Hello @djfpdx, Thank you for contacting us. Unfortunately, we cannot evaluate or authenticate coins via photos. Submission is required to receive the professional opinion of the NGC grading team. If you would like to consider sending the coin to us for grading, please visit: How To Submit | NGC However, kindly keep in mind that coins with significant mechanical and/or environmental damage may not be eligible for grading. A very damaged coin can be difficult or impossible to identify and authenticate. If you submit a very damaged coin deemed ineligible for grading due to the damage, grading fees will still apply for the evaluation. If you would like to have someone take a look at the coin before deciding to submit the coin, you can visit a local coin dealer. NGC Authorized dealers can be found here: NGC | Dealer Locator. If you have any other questions, please let us know. Have a good day!

Hello @Clay1492, thank you for contacting NGC. Unfortunately, we are not able to identify any errors/strikes or authenticate coins via photos. You would need to kindly submit the coin for grading so we may have the coin in-hand to confirm if there are any strike errors (or otherwise) to your coin. We would kindly suggest that you may want to visit a local NGC Authorized dealer to discuss the coin and see what may have occurred. You can find dealers here: NGC | Dealer Locator. Please let us know if you have any additional questions.

Hello @stoster1, thank you for contacting NGC. We deeply apologize for this error. I have sent you an email now to have this issue resolved. Please kindly check your emails when you are able. Thank you!

Hello @ButchW, I have sent you an email with your tracking number. Please let us know if you have any additional questions.

Hello @Karoot, you can make a mention of it in the comments section of the submission form if you'd like. Our grading team will likely be able to tell, but if you'd like to make mention of it anyway, absolutely feel free to! Please let us know if you have any additional questions.

Hello @theGr8Alexander, thank you for contacting NGC. Prooflike and Deep Prooflike designations were expanded to all US and World coins that merit them in 2003. While I cannot share specifics of our proprietary grading processes, I can share some general information about these designations. When a circulation issue coin’s fields exhibit a higher-than-normal degree of reflectivity, the coin is said to be “Prooflike” (or “PL”) because it is reminiscent of a Proof coin. If the fields are deeply mirrored, the coin is said to be “Deep Prooflike” (or “DPL”). NGC uses the PL or DPL modifiers after an MS coin’s numeric grade, when applicable. These designations indicate only the degree of reflectivity evident in a coin’s fields and make no implication as to other qualities associated with Proof coins, such as frosted devices and superior sharpness. Kindly keep in mind that final designations for all graded coins are at the discretion of the graders. Please let us know if you have any additional questions. Thank you!

Hello @Aberdumbie, thank you for contacting NGC. NGC's definition of "tooled" refers to either the smoothing of a coin’s fields to remove scratches, corrosion and other forms of damage or to the restoration of lost details through the use of a graver or knife. As you mentioned, the definition doesn't necessarily mean that the intention was to be deceptive in any way from what our graders were able to tell. Please let us know if you have any additional questions. Thank you!

Hi @CHARLES MOORE, thank you for contacting NGC. I see that we had also received an email from you on this topic, and it has been forwarded to our Registry team for further assistance. Please kindly look for a response from them when they are able to answer your inquiry. Thank you!

Hello @SPedigo, thank you for contacting NGC. When you go to make a submission, the price on the online submission form will not factor in the credit you've received. We do not charge you until your submission gets to us in-house, where we will apply your credit and charge you for the remaining difference. So there's nothing you need to do on your side, the credit will be automatically applied to the order once we go to take the payment. I did check your account as well, and confirmed I see that your credit is available for us until 06/25/23. Please let us know if you need help with anything else!

Hello @Mark46, thank you for contacting NGC. We do not have any bias when grading PCGS coins, we grade them as best as we can while they are in the PCGS holder. My only thought on this is that our graders may be weary or cautious of cracking out coins we're not completely confident will cross based on what they can see of the coin while it's in a PCGS slab. Again this is speculation on my part, but the long and short of it is that we treat every coin the same. Plus, we'd love to put your coin in an NGC holder if possible! We're sorry for the frustrations you've been experiencing, hopefully, the next few CrossOver coins you submit will go a bit better. Please kindly let us know if we can help with anything further.

Hello @LiviuD, thank you for contacting NGC. While that looks like a really neat coin, unfortunately, we cannot verify authenticity via photos or email, so you would need to kindly send the coin in if you'd like to confirm that the coin is genuine. Additionally, NGC can't really advise you on if your coins are worth sending in for grading. That is up to the individual and why you want them graded. Some people have them graded with the intent just to sell the coins. Others have them graded just because they want to protect them in the holder and don't really have any interest in selling them or the value of the coin. If your intent is to sell them, then you'd want to compare the cost of joining and getting the coin graded versus what you could get for the coin raw. You'd have to either check online to get an idea of what that type of coin sells for or have them appraised by a currency dealer. If you do decide to send the coin in, please check out our How To Submit | NGC page if you'd like more details on how to submit your coin to us for grading/authentication. Let us know if you have any questions. Have a great day!

Hello @Sschmidt30, Thank you for reaching out and sharing the photos of your coin. While your coin is super neat, we cannot identify or authenticate any coins via photos. Coins must be submitted and evaluated in hand by our grading team. If you would like to submit your coin, you can find instructions here: How to Submit | NGC (ngccoin.com). If you have any other questions, please let us know. Thank you!

Hello @GoldFinger1969, hope you're doing well. Please kindly try deleting your cache on the browser you're using on your phone, and trying to sign in again. This can typically be found in the settings of your browser. Also, for the coins that show they are owned by another individual, I have asked the NGC Registry team to review your request. They will reach out to you directly via email. If we can assist with anything else, please let us know. Have a good day!

Hello @tartamimmi, thank you for contacting NGC. That's a very neat coin you have on your hands! Unfortunately, we cannot confirm any grade, mint error, or variety via photos. You would need to kindly send the coin in for review to confirm these details. If you do believe the coin is a mint error, make sure to check the box on the submission form indicating "mint error": Please let us know if you have any additional questions. Thank you!

Hello @lcourtney123, the PDF submission form should say "Visa", "mastercard", or "Amex": If this is not what you see, yes, you may cross out Visa and write MC. Our system will automatically know the difference when we go to add your card to the system. Please let me know if you need anything further!

Hi @JamieinMN, no you do not need to fill in the "Consent to Remove" form. That would only be needed if you're submitting already graded coins from another grading company. Please let us know if you need anything further!

Hi @Dascher, your assumption is correct. NGC currently generally only attributes varieties listed in Variety Plus. This may have been a one-off or even possibly an error in our census since the details census does not show the variety. https://www.ngccoin.com/details-census/world/switzerland-confederation/sc-301/20r/ Ultimately, it would be up to the graders to determine if it is something they are able to attribute as a variety. Please kindly let us know if you need anything further.

Hi @Mr.Bill347, thank you for contacting NGC. It's likely the moderators have mentioned this to the team, but just in case, I have also passed your post on to my operations team for review. Thank you for forwarding that along to us and posting about it as well!

Hello @marr420, thank you for contacting NGC. I just checked the grading screen now, and it does appear that this coin is not considered a mint error. Kindly keep in mind that NGC does not recognize as mint error coins those with minor die chips, breaks and rotations, etc., that fall within our interpretation of mint tolerance. Although I cannot comment on why your coin did not receive the error designation directly, I can assure you that all coins are reviewed by multiple professionals to ensure the most accurate grade is given. We're really sorry for any inconvenience or disappointment that may have been caused. Thank you!

Hello @Denny Crane, thank you for contacting NGC. I had to check with one of our graders on this, and they said that the planchet was cut down after the strike, which means that someone else damaged the coin after the mint made it and cut it down - this is the reason why it was not encapsulated. Additionally, this is a US coin but it was struck on a foreign planchet - this was only notated on the label for your records. Hopefully, this makes sense! Thank you!

Hello @JANigro, thank you for contacting NGC. That's a really neat coin you have there! Unfortunately, NGC does not assign values, purchase, or sell coins, so we wouldn't be able to direct you very well on where to find the value of this coin. Our best suggestions for determining the value of your coins are completed eBay auctions and the posted prices by large coin dealers. We hope you're able to find what you're looking for on this! Thank you!

Hello @Filipinas Bullion Collection, thank you for contacting NGC. Without knowing the exact set, it's a little hard to advise, so I would recommend taking a look at the article HERE to confirm what is required of your set to be designated as such. Most sets require you to ship in its mint packaging to be eligible for the set designation, so I would advise leaving your coins in their capsules (there is no additional cost for this). There is no cost to remove your coins from the mint packaging or capsules, however, there is a $5.00 fee for us to return your mint packaging to you if you'd like. As for basic information on how to submit with us, you may find the information below: To submit coins in for grading, you'll need to become a paid member of Collector's Society through Join NGC Today | NGC (ngccoin.com). You can find more information on how to start submitting coins online at How to Submit. You’ll need to have a general idea of the value of each coin to help select which grading “tier” or category to submit the coin under. Grading tiers and fees can be found at Services and Fees | Coin Submissions | NGC (ngccoin.com).In this case, you'll need to determine the value of one of your set coins to figure out the tier it falls under. All of your coins will be encapsulated individually. If you have any other questions, please let us know. Thank you!