Sometimes, people stretch their expectations a little when submitting to a TPG. I have been disappointed and thrilled so I know both ends of the spectrum. Assuming that they did scratch the coin, as alleged, you still have a $150 coin.
did you shoot photos of them before submitting? I always do, what if they are lost in shipment? It happens.
I believe you were quite harsh, and somewhat irrational with your reaction. Have you called them? What dialog have you had with them. I’m not stumping for one TPG over another, I have many of both.
I don’t think it wise to resubmit the coin because it would surely surpass its value by doing so.
could you share pictures of the other coins in your submission? I personally think they were generous, given the scratch was somehow there when it arrived.
good luck. Just because this is an NGC forum, it is not favorable on you to knock on one or the other.
nuf said