Brandenburg Coins Posted April 8, 2022 Share Posted April 8, 2022 I have had 2 out of my last 3 submissions go missing. This isn't the post office, this is NGC screwing up. Anyone else having problems with missing submissions? Link to comment Share on other sites More sharing options...
Alex in PA. Posted April 8, 2022 Share Posted April 8, 2022 Nope; never had. How do you know it's NGC if they are 'missing'? tj96 1 Link to comment Share on other sites More sharing options...
Popular Post jtryka Posted April 8, 2022 Popular Post Share Posted April 8, 2022 Last year I had a submission that I sent registered and although the post office showed it was delivered after a week or so, it did not show up as having been received at NGC in my submission tracking. I came to learn that when there are long backlogs, NGC will sign for the packages and store them in a secure vault on site until they have the capacity to open the packages and log in the submissions. At that time it was a big backlog time and might have added a couple weeks to the process. I haven't had this issue with my last submission last month. tj96, GoldFinger1969 and Alex in PA. 3 Link to comment Share on other sites More sharing options...
Zebo Posted April 8, 2022 Share Posted April 8, 2022 On 4/8/2022 at 8:01 AM, jtryka said: Last year I had a submission that I sent registered and although the post office showed it was delivered after a week or so, it did not show up as having been received at NGC in my submission tracking. I came to learn that when there are long backlogs, NGC will sign for the packages and store them in a secure vault on site until they have the capacity to open the packages and log in the submissions. At that time it was a big backlog time and might have added a couple weeks to the process. I haven't had this issue with my last submission last month. And to add a bit, NGC now has, as part of there website, an option to enter the tracking number to see when they received the submission. It’s a nice addition. tj96 and GoldFinger1969 2 Link to comment Share on other sites More sharing options...
tj96 Posted April 8, 2022 Share Posted April 8, 2022 Nope; never had. How do you know it's NGC if they are 'missing'? Link to comment Share on other sites More sharing options...
Alex in PA. Posted April 8, 2022 Share Posted April 8, 2022 The two major TPGs are backed up; of that there is no doubt. Sent in 3 submissions ATS and two were completed and returned four weeks ago. The third has just now moved from Grading to Encapsulation. I suppose we have no recorse but to accept 'missing, lost, misplaced, back order, etc. etc. Link to comment Share on other sites More sharing options...
GoldFinger1969 Posted April 8, 2022 Share Posted April 8, 2022 On 4/8/2022 at 11:09 AM, Alex in PA. said: The two major TPGs are backed up; of that there is no doubt. For coins or for all other grading items ? Link to comment Share on other sites More sharing options...
Alex in PA. Posted April 8, 2022 Share Posted April 8, 2022 On 4/8/2022 at 12:55 PM, GoldFinger1969 said: For coins or for all other grading items ? All I know is people are reporting the delay in 'coin' grading. Haven't submitted any currency lately so I don't know about that. GoldFinger1969 1 Link to comment Share on other sites More sharing options...
Coinbuf Posted April 8, 2022 Share Posted April 8, 2022 Not enough information to make a judgement. Link to comment Share on other sites More sharing options...
RWB Posted April 8, 2022 Share Posted April 8, 2022 If either major TPG had taken the CDRL test they'd know how to back up.... Link to comment Share on other sites More sharing options...
jtryka Posted April 8, 2022 Share Posted April 8, 2022 Recently I submitted two orders, one the regular "early bird submission" that was received on 3/15 and shipped back to me on 3/29 which I thought was great. The other submission was economy and that was received the same time (I shipped them in the same package) and is currently in "grading/quality control" which seems to fit in the current 29 working day turnaround for that tier. Link to comment Share on other sites More sharing options...
VKurtB Posted April 9, 2022 Share Posted April 9, 2022 On 4/8/2022 at 6:56 PM, jtryka said: Recently I submitted two orders, one the regular "early bird submission" that was received on 3/15 and shipped back to me on 3/29 which I thought was great. The other submission was economy and that was received the same time (I shipped them in the same package) and is currently in "grading/quality control" which seems to fit in the current 29 working day turnaround for that tier. I can’t help here. I only drop off coins at shows where NGC has a booth. I REALLY REALLY hate shipping stuff. I do it only as a very last resort. I’m NEVER in a hurry. GoldFinger1969 1 Link to comment Share on other sites More sharing options...
thebeav Posted April 9, 2022 Share Posted April 9, 2022 (edited) Call me irresponsible, but I've always found it easier to accept a check from the USPS than to sell coins on an individual basis. Just one more reason to not undervalue submissions...... Edited April 9, 2022 by thebeav Link to comment Share on other sites More sharing options...
numisport Posted April 9, 2022 Share Posted April 9, 2022 On 4/8/2022 at 8:01 AM, jtryka said: Last year I had a submission that I sent registered and although the post office showed it was delivered after a week or so, it did not show up as having been received at NGC in my submission tracking. I came to learn that when there are long backlogs, NGC will sign for the packages and store them in a secure vault on site until they have the capacity to open the packages and log in the submissions. At that time it was a big backlog time and might have added a couple weeks to the process. I haven't had this issue with my last submission last month. Yep me too Link to comment Share on other sites More sharing options...
numisport Posted April 9, 2022 Share Posted April 9, 2022 Just remember that if you ship USPS Registered they will always know who had it last (and who will lose their job if the package is not found) Link to comment Share on other sites More sharing options...
