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Posts posted by LISA B
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Hello Dan A.S.,
If you are sending a Walkthrough or an Express order, you should write WK in big bold letters on all sides of the box so that we know that it is time sensitive. Same with Express Orders, you would write EX in big bold letters on all sides of the box.
Thank you,
Lisa
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Hello,
I see that this has been returned for correction. Thank you!
Lisa
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Hi,
I'm looking into this now for you. It was a charge for NCS services from and order in July.
Thank you,
Lisa
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Hello,
Put that box into another box along with your submission and you should be fine.
Thanks,
Lisa
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Hello,
Thank thank you. This piece was graded prior to NGC imaging coins for the website.
Thank you,
Lisa
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Hello,
The address to ship FED-X UPS is,
NGC
5501 COMMUNICATIONS PKWY
SARASOTA, FL 34240
Thank you,
Lisa
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Hello Fenntucky Mike,
I see that you have 3 orders to ship together. The hold up is going to be the World Value order. We are currently running at 76 business days, so it's probably not going to ship for awhile as that order is currently at 38 business days now.
Thanks,
Lisa
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Hello Smajero,
I've checked with our graders and there is not enough rotation for this to me a Mint Error.
Thank you,
Lisa
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Hello Mohawk,
Thank you. Can you post an image?
Lisa
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Hello Klang,
Our imaging department is running about 1 month behind. You should get this in a week or so.
Thank you,
Lisa
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Hello Slewis,
Thank you. The coin's surfaces have been extensively manipulated. For example, a Proof coin that has been altered to appear to be a Mint State coin, or vice versa. This alteration can often make authentication impossible. There isn't anything that can be done to correct this.
Thank you,
Lisa
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Hello Nerdcoin,
Thank you. US and World coins must be submitted on their own form. You can request to have them shipped back to you together.
Thanks,
Lisa
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Hello usa moneyman,
It is silver plated German Silver
Thank you,
Lisa
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Dear naabh4,
Thank you. No, it would only be for submissions that come in after you upgrade, nothing that is already in progress.
Lisa
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Hello swu,
The reason that this image is not displayed is because this was graded prior to NGC imaging coins for our website.
Thank you,
Lisa
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Hi Daylan1924,
Not to worry. This shouldn't be a problem at all. If our receiving department has any questions, they will reach out to you.
Thanks,
Lisa
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Hello,
Yes, you should be able to print it and it will print out 4 copies. 3 copies should be mailed with your coins.
Thank you,
Lisa
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Hello DeVryGuy,
You can submit this as a re-grade. You'll submit it in the holder so that you won't lose the guaranteed grade. It will be re-grade and put into a new holder. It will also receive a new certification number.
Thank you,
Lisa
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Hello,
This was a hoard that was submitted by a dealer.
Lisa
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Hello Bob,
These have been restored.
Thank you,
Lisa
Submission taking longer than expected
in Ask NGC/NCS
Posted
Hello!
I see that we are shipping your orders back together. The hold up is your World Value order. World value is running at about 88 business days and your order is at 52 right now. It will be a bit longer.
Thanks,
Lisa