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Posts
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Posts posted by LISA B
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Hello Adam,
Thank you. This is an image that we just missed taking.
Thank you,
Lisa
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Hello Bboelke,
Thank you. You will need to mail them back to PCGS so that they can remove them from their population.
Thank you,
Lisa
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Hello,
I have checked this submission and I see that it was in quality control yesterday. This order should be shipping in a couple of days.
Thank you,
Lisa
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Hello,
No, I do not see it.
Thanks,
Lisa
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Hi,
I've sent you a message regarding this package.
Thank you,
Lisa
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Hi,
I've sent you a message regarding this.
Thank you,
Lisa
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Hello ButchW,
Thank you. You can send them in the capsules but, we would rather that you place them in 2 1/2 x 2 1/2 non PVC flips. The reason is that it slows down our receiving team having to remove them and place them in flips.
Thank you,
Lisa
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Hi,
PM sent.
Thanks,
Lisa
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Hello Ivanterror33,
Please send me the certification number.
Thank you,
Lisa
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Hello,
Thank you. Your order is now on day 25. Our current turnaround time is 29 business days. Your order should ship late this week, early next week.
Thank you,
Lisa
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Hello,
Thank you. You can submit this on the MODERN tier. The Coca Cola label is a private label and not available.
Thanks,
Lisa
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Hello,
Thank you. You should handwrite a note on each submission form that you wish to ship together.
Lisa
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Hello DShanaman,
Thank you. Our receiving team will make the correction. I see that we will be charging you the Economy Tier for 4 of the coins and Modern for the others.
Thanks,
Lisa
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Hello Larry Tew,
Thank you. Yes, as long a you value them $3000 or less per coin.
Thank you again,
Lisa
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Hi Rick621,
Please send me a screen shot of what you are seeing when that happens.
Thanks,
Lisa
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Hello EvanCrook,
Thank you. You will not be charged at all.
Lisa
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Hello Walter,
It would be due to having the Photo Vison. It's just a process that we do to keep track of where the submissions are. Your order shipped to you yesterday.
Lisa
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Hello coinhound88,
Please explain to me what is going on. What are your questions?
Lisa
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PM sent to you.
Lisa
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Hello JJTenn98,
Thank you. Yes, you can ship to us by FED-X or UPS. You would send it to,
NGC
5501 Communications PKWY
Sarasota, FL 34240
If you wish to have your packages shipped back by UPS, or FED-X you would need to have your own account with them and provide your own insurance.
Thank you,
Lisa
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Thank you Coinbuf. I do want you let you all know that at this time we are out of the "Scratch Resistant" holders. Unfortunately, this is beyond our control. The re-holder fee is the same. We are hoping to have them by the end of the year.
Thanks,
Lisa
Modern World Teir Turnaround start time
in Ask NGC/NCS
Posted
Hello Ferngar,
The clock starts ticking when the order is received into our system.
Thank you,
Lisa