• When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.

LISA B

Administrator
  • Posts

    1,115
  • Joined

  • Days Won

    2

Posts posted by LISA B

  1. Hello I.quintero,

    Thank you.  I have asked our Customer Service team to send you an email to have these sent back to us as a Mechanical Error.  There will be no charge to have this corrected.  If you do not have the email by this time next week, please let me know.

    Thank you,

    Lisa

  2. Hello MTinis,

    Right now our Express Tier is running at about 9+ business days.  When you shipped this order, did you write EX in big bold letters on all sides of the box?  Please remember that our turnaround times are approximate and not guaranteed.

    Your order is in our encapsulation room.  It should be shipping soon.

    Thank you,

    Lisa

  3. Hello A650,

    Thank you.  You should place a value on the piece that you are going to feel comfortable with for insurance for while the coin is with us and shipping back to you.  Just as you will value it when you are shipping it to us.

    Thank you,

    Lisa

  4. Hello davidar,

    Unfortunately, NCS was missed and your were not charged but, when our graders are looking at the coins, they are automatically checking to see if NCS Conservation will benefit the coin and your piece was not flagged.  It wouldn't have made a difference.

    Thank you,

    Lisa