I asked NGC this: Why does NGC make believe that special labels are available to the average collector, they are not. Most are only available to bulk submitters. Take the Great American Coin hunt, the 2019 and 2020 quarters. I just submitted a 2019 W river and a 2020 W Rockefeller. I asked for the special labels 1347 and 1135. The web site says those coins are eligible for those labels. At the bottom it says "Available for Bulk Submissions". When I got my coins they were in the brown label. This is first Great American Coin Hunt coin I have seen in a brown. I called NGC and first they said yes if want that label just write it on your form. I told them I did and then they came back and said it is ONLY for bulk submitters. This does not go with my collection and I am not so happy. I think lots of people have gotten this label with out being bulk. Please let me know if you have run into this.
The answer was sorry for bulk submitters only. But But But this is the Great American Coin Hunt, there is no bulk submission of these coins. What is going on? Again I have never seen a Great American Coin Hunt in a brown label.