Dagus2000 Posted January 10 Share Posted January 10 I currently have an old Account witch is attached to an old email witch I can't access and dois not appear to work any more. I have requested help via Email To try Change the Email but no response. So I have created a new account and trying to add my coins again but it says they are in another's users account witch is my old account that i cant accept the transfer. How long will it take to have them show on my new registry account because I can't reset my old account password to release the coins? Link to comment Share on other sites More sharing options...
Administrator Ali E. Posted January 11 Administrator Share Posted January 11 On 1/10/2024 at 12:14 PM, Dagus2000 said: I currently have an old Account witch is attached to an old email witch I can't access and dois not appear to work any more. I have requested help via Email To try Change the Email but no response. So I have created a new account and trying to add my coins again but it says they are in another's users account witch is my old account that i cant accept the transfer. How long will it take to have them show on my new registry account because I can't reset my old account password to release the coins? Hello, @Dagus2000. For password assistance, account access assistance, anything about submissions, the census, etc., Customer Service can help. You may reach them at service@NGCcoin.com or at 1-855-GRADE10 (855-472-3310). Please read here about the NGC Registry transfer process: https://boards.ngccoin.com/topic/422332-ngc-registry-coin-ownership-transfer/ Thank you. Link to comment Share on other sites More sharing options...
