Ameeer Posted August 27, 2020 Share Posted August 27, 2020 I have a coin which recently graded by NGC but they mistakenly put wrong discription , so when I tried to put in in my registery coin it went to a totally different one I sent the coin for correction and got it fixed but when i tried to put it again in registery , it is still showing the old wrong coin can you help me please ? Link to comment Share on other sites More sharing options...
Member Maribeth Posted August 28, 2020 Member Share Posted August 28, 2020 13 hours ago, Ameeer said: I have a coin which recently graded by NGC but they mistakenly put wrong discription , so when I tried to put in in my registery coin it went to a totally different one I sent the coin for correction and got it fixed but when i tried to put it again in registery , it is still showing the old wrong coin can you help me please ? Hello Ameeer, Please provide the certification number so we may research this. Thank you. Link to comment Share on other sites More sharing options...
Ameeer Posted August 28, 2020 Author Share Posted August 28, 2020 sure 2845265001 year of the mouse (prosperity) Link to comment Share on other sites More sharing options...
Member Maribeth Posted August 28, 2020 Member Share Posted August 28, 2020 7 hours ago, Ameeer said: sure 2845265001 year of the mouse (prosperity) Thank you for the information. When a coins is returned to our facility to correct a label, the information needs to be updated in the Registry. I have updated your certification number and the information is now showing correctly. Link to comment Share on other sites More sharing options...
Ameeer Posted September 11, 2020 Author Share Posted September 11, 2020 thank you and sorry for my delay in response yah I see the description have been changed and thank you very much fo that but what about the picture ? it is still the old one Link to comment Share on other sites More sharing options...
Ameeer Posted September 11, 2020 Author Share Posted September 11, 2020 oh wait , my bad , all good : ) thanks again Ali E. 1 Link to comment Share on other sites More sharing options...
