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Different CC charged
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Started by stoster1,

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stoster1

stoster1

Posted
Posted

I submitted some coins, for conservation/grading, at the 2023 National Money Show in Phoenix. I put my credit card info on the submission form. But a different credit card was charged. Why? What's the point of putting the credit card info, on the form, if you are going to disregard it? If I had not checked my other account it would have been awhile for me to discover it. Please charge the card that I put on the form. If there is an issue please contact me to resolve.

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KaileeS CS

KaileeS CS

Posted
  • Administrator
Posted

Hello @stoster1, thank you for contacting NGC. We deeply apologize for this error. I have sent you an email now to have this issue resolved. Please kindly check your emails when you are able.

Thank you!

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