What does NGC mean when my slabbed coin lookup shows

[Tomthemailcarrier]

I recently looked up an NGC coin that I bought at the Rosemont A.N.A. Convention a few years ago. It is an 1892-cc eagle au-58. It says "grade deleted." What exactly does this mean and if it is in error how do I correct it?

[MarkFeld]

Welcome to the forum. I would contact NGC directly by phone and ask them.

[Walkerfan]

I think that I can answer this:

 

When a coin is upgraded or crossed and NGC knows of this action; they will delete the coin's number in the cert. lookup database.

 

This happened with a rare Walker coin that I almost bought, when it was an NGC 64 and later became a PCGS 64+.

 

NGC deleted it because it no longer exists. I know this, b/c I looked it up after the fact.

 

NGC does what they can to keep their Census up to date.

 

Obviously, they can only delete such coins that they are made aware of.

[bstrauss3]

If you still have the graded coin, it means that the cert# has been used for a counterfeit slab. Contact customer service to arrange to have it re-slabbed with a new #.

[physics-fan3.14]

If you still have the graded coin, it means that the cert# has been used for a counterfeit slab. Contact customer service to arrange to have it re-slabbed with a new #.

 

This is what I was going to say.

[orifdoc]

....... assuming of course that what you own isn't one of the counterfeits.....

[MarkFeld]

Hopefully, it's clear that there's not just one possibility. And I repeat my initial suggestion:

 

I would contact NGC directly by phone and ask them.

[Tomthemailcarrier]

Thank you for the information. I will contact them on Monday morning.

[johnny9434]

hope ya keep us posted as well and welcome to the forums

[PaulS.]

If you still have the graded coin, it means that the cert# has been used for a counterfeit slab. Contact customer service to arrange to have it re-slabbed with a new #.

 

 

This is not correct. The grade was likely accidentally deleted and you should contact customer service to get it fixed.

 

Usually, if we notice a counterfeit of a holder, we'll change the grade for the real one to CONTACT NGC CUSTOMER SERVICE until we can get the genuine one re-holdered with a new cert number.

 

 

 

-Paul

[RWB]

Thanks, Paul!

 

This kind of prompt response to a situation is very helpful to collectors. It shows NGC is paying attention and wants to correct problems quickly!

[PaulS.]

Thanks, Paul!

 

This kind of prompt response to a situation is very helpful to collectors. It shows NGC is paying attention and wants to correct problems quickly!

 

 

No problem, Roger!

 

 

We always try to keep an eye on the boards and answer any questions that might arise.

 

 

-Paul

[Tomthemailcarrier]

I called NGC customer service and they were very helpful. I sent them an image of the coin and NGC holder. They updated their system with the correct information. I appreciate their help with this!