Invalid Slot Errors.

[Kamakazy]

Is anyone else having issues?

 

Been trying to add a number of competitive coins to the registry and an interesting phenom keeps occurring.

 

 

 

For example on my Tokelau sets, I have the correct coins and verified through NGC iPhone App, but when I try to add them I keep getting an invalid slot error.

 

 

 

Interestingly enough on the Tokelau, I would take over 1st place, but NGC registry is preventing me from adding any additional coins to the series.... WTF!? (Just One Example)

 

 

 

And why isn't there a slot for me to add the 1921 Gaudens!? Seriously, there are those of us that can get the "tough" coin and could care less about the set.....

 

See more journals by Kamakazy

[Kamakazy]

WTF! Not letting me enter my Pac-Pans or Humbert either.

 

Sheesh. This why I stopped updating the damned registry in the first place.

[RWB]

Are you inserting the coins in the slots the correct way? If you're using a yphone application, you have to click your heels 3 times first....running shoes will do if you don't have heels.

 

[Ali E.]

Kamakazy,

Sorry to hear you are having difficulty. You may email us to add a slot, if you need one added, or feel free to email us any certification number with which you are having issues, so we may look into it for you.

 

For a NOT VALID FOR SLOT message, you may also follow the directions, below. If you need further assistance, please let us know.

 

 

 

RE: **NGC: Coin is not showing as AVAILABLE or is NOT VALID FOR SLOT

 

 

You may manually enter in your coin, although it may not appear as 1 AVAILABLE COIN.

 

When you are in EDIT SET mode, go ahead and click on NGC, NCS, or PCGS as the grader. Then manually type in the cert. number in the box provided in the Cert # column.

 

Scroll down and SAVE your changes.

 

When you receive any automated messages that say, "This coin is not valid for this slot...," and, "Are you sure you want to save...?" Please go ahead, and say YES.

 

This generates an automated process where we receive the same message and all of the details involved. Then with a few clicks, we can easily and quickly add your coin to that set for you. After we add the coin(s), you will receive a message saying the coin was added to your set(s). If you have further questions, please let us know.

 

[MarkW]

Thanks, Ali, for a civil response to an uncivil rant. We can't all be happy ALL of the time, but it's nice to know someone cares enough to respond to the issues that arise. ATS, back to back WTFs might earn someone a "timeout".

[RWB]

Ali is among many true "civil servants" at NGC!