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Question about submission, coin not on invoice?

Started by dakra,

4 posts in this topic

dakra

dakra

Posted
Posted

Hi guys,

I'm not familiar with how NGC works but I wondered if anyone had a similar experience as the one I am having.

 

I sent in a submission of raw coins and one slabbed coin for Cross Over. When I look at the status online, my invoice is showing all of the raw coins with exception to the slabbed/cross over coin. Does anyone know if this is normal? Will it show up once the order has been graded or shipped?

 

Thanks,

Dave

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gmarguli

gmarguli

Posted
Posted

You need to list crossovers on different submission forms. One type of service per submission form.

 

They probably broke up your submission into 2 invoices.

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dakra

dakra

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  • Author
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Thanks Greg, that sounds logical. I'll probably drop them a line tomorrow to find out. I didn't see anything on the form about cross-overs needing to be on a seperate invoice though.

 

-Dave

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dakra

dakra

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never mind....

I had a statement they sent me because I owed them $2 (I had variety listed at $5) and it indeed shows a different invoice number.

 

not that I'm worrying but it was a pretty expensive coin smile.gif

 

Thanks Again,

Dave

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