I recently purchased a 2023 Britannia Early Release NGC ms69 coin. When I looked up the coin on NGCcoin/verify the front of the coin looked correct, but the back of the coin was not. The coin I received has a decent scratch across King Charle's face, but the picture on NGC's site does not. The coin was also not seated in the same exact spot. You can see the F doesn't align the same way in the case. So my first thoughts were maybe this was opened and got damaged or swapped out, but the case it's self is not damaged. Then for the heck of it I started changing the last digit of the serial number. So my coin ends in 152 and I typed in 156. The coin for 156 looks just like the coin I have, so now I'm wondering if it's possible that NGC switched up the images by mistake. The front is easy to make sure it's the same cause you see the serial number, but the back does not show that number so it can be easily mixed up. Is it possible for that to happen, and if so is there a way to fix that mix up?
My Coin is the first picture. The NGC photo with my serial number is in the second photo, and the last photo is the NGC photo from the serial number that ends in 156.
Thank you for your help and time!
-Joe R