Benjamin88

If you have nothing to add to the discussion other than your opinion about others having an opinion, please move along. We are all aware of what the website says. This is "Ask NGC", not "Ask powermad5000." Thanks.

I think you misunderstand what I'm getting at. I don't care how long it takes you guys to do your work, I just want an honest timeline. None of us probably care how long you have our coins for as long as it's within the timeline that you have publicly communicated. Where do you announce these weekly updates and forecasts, because I must not be going to the correct location if you are telling us what the updated time frames are?

It's incredibly annoying for companies to misrepresent timelines, when it's so easy to be honest, and people wouldn't think twice about it. I'm happy CAC is coming into the grading fray. All we are asking for is the timelines to be honestly communicated. Doesn't seem like much of an ask.

You have 3 coins of mine that I submitted via Standard and Gold service tiers. You signed for them at the post office on July 6th. It took a week to even reflect that in your shipping acceptance system. They still have not been checked in to be graded, and shows that I have no submissions with you. Today is July 21st. On your website your turn around times state 10 days for Standard and 5 Days for Gold. Please fix this disconnect. It's not a true reflection of your status, and it feels disingenuous every time this occurs.