Art colorization

Well, well, well. I received my 1931S Lincoln back from NGC in a body bag. Curious as this coin had a strong strike, full luster and virtually devoid of bag marks. They provide art colorization as the rationale. WTF this coin has uniform color (maroon) on the obverse and reverse. I contacted them and to please review this coin before returning it to me.

I had checked the website for my status early in the morning and it was still in QC. AT 800am I find it has been finalized. At 805 I ship them the message to review the coin. Later (141PM) in the afternoon they send me an email saying the coin has been shipped and I should receive it in a couple of days. I receieved a notification of shipment at 506PM.

I emailed them, to let them know, I was livid that a simple request to review the coin had been summarily dismissed or the email was not viewed until they shipped the coin? I further informed them I was thankful they had chosen to waste my time and money.

I am no longer a fan of NGC. Respectfully, William Thompson