On 9/8/2021 at 8:06 AM, Revenant said:

I would say that's true of everything except the World Modern and World Economy tiers. My Zimbabwe coins have been in Grading / Encapsulation for over 2 weeks at this point.

Side note: But that 17 has to be a typo that someone was trying to put a 71 in for. Which is a bit hilarious. 

The economy tier submission I sent along with the other items is currently in the "scheduled for grading" stage. That invoice will likely delay the shipping of the rest. If the others get done quicker, I might reach out to NGC and ask them to ship it separately. I think it would be worth the extra $25-30 to have the others back sooner. 

Reading your posts and I have issues hoping to get your opinions. Currently have 1 submission received by NGC on 6/15/21 still in the “Grading/Quality Control” phase and no one can provide any updates. The second submission was received by NGC in early August and that one is still in the opening mail phase (if that even exists) and can’t get any updates for that one either. Now normally I would NOT be a pest but they recommend me call everyday so as of last week I started doing that only to get very frustrated.

Has this ever happened to any of you? Has NGC eventually gotten back on track or should we be looking somewhere else reluctantly. I have always thought NGC was the cream of the crop but starting to doubt myself now especially since my registries include ALL NGC coins and others seem to acquire higher points for non-NGC coins. Thank you.

@zacharis425 

I am not sure what is going on at NGC. It might be a shortage of staff, or an unprecedented volume of submissions, or maybe a combination of the two, but regardless of the cause, they have a significant backlog at the moment. This spans the entire process, from receiving your coins to mailing them back to you once they are graded. That said, the delay you mention with your first submission might not be that uncommon depending on what you submitted (e.g., coins, tokens, medals - U.S. of foreign) and under which tier (e.g., modern, economy, early bird). The delay with your second submission in opening your package and marking it in the system seems to be the norm at the moment because of the backlog. From their provided records, it looks like they are just now opening mail that was delivered the week of August 14th, so I would assume your package will be entered relatively soon if it was delivered around that time. 

I've been directly involved in thousands of submissions, either through my account or that of my dealer friend, and I have experienced very few issues. When an issue did arise, they were quick to correct it, and I always walked away satisfied with the service they provided. I know these delays can be frustrating, but to be honest, this also appears to be an issue at the other major TPG. 

Thank you. If anything I am not alone here. I guess patience could grant me good things. "Fingers crossed".

Thanks again

Update: The grades for the world economy submission are back! You can read about it here.