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I believe I was overcharged on submission?

Started by papag,

3 posts in this topic

papag

papag

Posted
Posted

Hi

I have just received my submission from NGC and I am a little perplexed. I first sent the submission to NCS of Seven Coins and then they were sent onto NGC for certification. I agree with the charge from NCS for the Nice work. Then I get the charge from NGC and it was $171. something on my credit card. I added the total of all three charges that NGC did for my coins as they were different dates and declared value, that came to $130.00 (48 + 22 + 60 = 130). Is it possible that because of the three different services used that they also charged three shipping charges but they all came with one shipping? Is it the policy of NGC that because of the three different services, and I do have three different submission forms from NGC even though I only sent one submission form to NCS, that they charged the shipping three times? I appreciate any help and information on this matter.

Ken Garippa (papag)

 

Thanks.

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Scott_Schechter

Scott_Schechter

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Posted

When possible, NGC ships coins that originated from NCS together.

 

I have asked accounting to look in to your invoices and, yes, you should have been charged a single shipping fee. You are being reimbursed $24.55. I apologize for the oversight.

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