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How do we return coins with Mechanical errors?
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3 posts in this topic

I sent a Mechanical months ago and it was quickly taken care of. Now I have a few pieces to return for Mechanicals but I can’t remember where to find the form, and I’m running out of time. Any help would be greatly appreciated.

 

 

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   Welcome to the NGC chat board.

   NGC clarified its policy on mechanical errors in September. See NGC’s Mechanical Errors / Returns Policy | NGC (ngccoin.com). If you are referring to errors in what is printed on the labels, it appears that you do not have a time limit.  If there is a defect in the holders, there is still a 14-day time limit. In either case, you should contact NGC Customer Service on NGC's next business day for instructions.

   If you were seeking an answer directly from NGC on this issue, you should have posted this topic on the "Ask NGC/NCS" forum. This forum is for issues pertaining to the NGC Registry.

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