White metal civil war new find token 0

[Ernest Nichols]

It has been 5 days since my token was received, how long does it usually take to get into system? (First step)

Thanks

[NickiO CS]

Hello @Ernest Nichols, 

Thank you for reading out to us. Carrier tracking may indicate that your submission has been received at our office; however, it will take some time to reflect within our online submission tracking. All packages received move into an intake process where the contents are inventoried and compared against the submission form as validation before moving forward into the grading process. Should any discrepancy be encountered with an item itself, a missing or extra item, or any other concern, our customer service team will reach out for clarification accordingly.

Please note that the intake process can take approximately 7 to 10 business days before the order will reflect within online submission tracking. This period is accounted for in the overall estimated turn-around time displayed at the point of the submission. Coins submitted in expedited grading tiers will be expedited through the intake process and are generally available to view online within 1 to 2 business days following delivery.  

If you have any other questions please let us know.