What to do when your graded coins from NGC are lost by Fed EX 0

[Coinbuf]

I guess I am the lone member with nothing but good experiences with FedEx, I have used them for many high value shipments to places like CAC and such.   I have not had any issues (so far) even during the pandemic.   In fact I specifically asked and provided my FedEx shipper number to CAC prior to them having all the issues they have with the post office.   Too bad it has been such a hassle for so many.

[VKurtB]

If I got the crummy service from FedEx that others here complain of, I’d stop doing business with NGC over it too. Luckily, my FedEx guy is a prince. Either that, or this is just a place where ethics are big. Then again, this is a place where gasoline will soon break below $3. 

Edited September 10, 2022 by VKurtB

[Hoghead515]

On 9/10/2022 at 12:06 PM, Oldhoopster said:

But that doesn't help if they never go to your door.  As many have said, packages get left at the end of the driveway or mailbox, especially if you live in a rural area.  At my house, I hear them just toss it on the steps, with no effort to ring the doorbell, even if the signature is required.

Not everybody lives in an urban area or with nearby neighbors.

What I dont understand is they will knock on my neighbors door but not ours. Theres one lady who will knock but the others will not. We will all be home and they will still just throw them down on the front steps. We got a package last week and my son was watching out the window and saw the driver kick my dog. I should have reported him but I didnt know which one it was. Im gonna have my son point him out next time he comes and Im gonna have some words with him. That little dog wouldnt hurt a flea. Its the sweetest little dog ever. That was uncalled for. Id understand if it was a mean dog or something but its harmless. He didnt think noone was home to see him. It just walked up hoping for a pettin and got a kickin instead. The woman driver who usually comes throws him out a dog treat everytime she comes and gives him a pettin. Shes always more professional about getting us our packages also. 

[Coinbuf]

On 9/11/2022 at 6:10 PM, Hoghead515 said:

What I dont understand is they will knock on my neighbors door but not ours. Theres one lady who will knock but the others will not. We will all be home and they will still just throw them down on the front steps. We got a package last week and my son was watching out the window and saw the driver kick my dog. I should have reported him but I didnt know which one it was. Im gonna have my son point him out next time he comes and Im gonna have some words with him. That little dog wouldnt hurt a flea. Its the sweetest little dog ever. That was uncalled for. Id understand if it was a mean dog or something but its harmless. He didnt think noone was home to see him. It just walked up hoping for a pettin and got a kickin instead. The woman driver who usually comes throws him out a dog treat everytime she comes and gives him a pettin. Shes always more professional about getting us our packages also. 

I hope you are able to id this clown and report him to FedEx, shameful and disgusting way to treat any animal.

[Hoghead515]

On 9/12/2022 at 5:30 PM, Coinbuf said:

I hope you are able to id this clown and report him to FedEx, shameful and disgusting way to treat any animal.

My son is going to point him out to me when he comes back. 

[RWB]

People do a lot of inappropriate things. We see more of them now because we have been made more aware due to cell phone cameras and "social media" gossip.

[LISA B]

Hello Jon,

I will send you an email regarding this.

Thanks,

Lisa

[Henri Charriere]

On 9/10/2022 at 2:21 PM, VKurtB said:

.... (Unless I’m already sitting on the front porch.).... 

[Did I hear someone say, porch?  There it is!  Exactly what I had envisioned!  Now go and hang up that red shingle!]  

[Henri Charriere]

I do not recall which of the ground delivery services this is applicable to, but there on the shipping label, was a space providing my correct, cell number. For reasons I will never know, my package was treated like a particle in a cyclotron bouncing between three different offices--my address, East inexplicably changed to West, with a zip code to match--a matter which could have been easily resolved with a single phone call.

I would not begrudge NGC for their choice of shipper and a delivery result they ultimately had no control over.

[Conder101]

On 9/3/2022 at 8:11 PM, zadok said:

the NGC rep at the ANA in chicago told me the same thing...reason , the excessive delay times n slow delivery on USPS registered mail was the reason...

So they are going to exchange a much higher lost package rate for faster delivery..  Personally I'd rather have the slower speed and be sure they would arrive eventually..

[zadok]

On 9/27/2022 at 8:55 AM, Conder101 said:

So they are going to exchange a much higher lost package rate for faster delivery..  Personally I'd rather have the slower speed and be sure they would arrive eventually..

...the additional problem with both they r reluctant to reimburse for full value on coins n on gold specifically demanding full receipts of purchase n recent documentation of retail value n even then they try to fight it n say the coins r bullion n not covered....

[zadok]

On 9/27/2022 at 8:55 AM, Conder101 said:

So they are going to exchange a much higher lost package rate for faster delivery..  Personally I'd rather have the slower speed and be sure they would arrive eventually..

...personally on high dollar value shipments im using courier service now....

[Henri Charriere]

Re:  In the wake of the Hunt bros. attempt to corner the silver market c.1980...

🐓:  But silver is twice what it was when I mailed that package!

USPS:  You insured it for $2400.

🐓:  Is it my fault you took so long to deliver it--and wound up losing it? I respectfully demand $4850!

USPS:  You're not getting a dime over $2400.

🐓:  [ I told you Q., if it absolutely, positively has to get there...]

Q.A.:  Objection noted.  No need to rub it in.