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Submission tracking issues.

Started by coinsandmedals,

4 posts in this topic

coinsandmedals

coinsandmedals

Posted
Posted

Just curious to see if anyone else is having trouble tracking their submissions today it worked fine earlier today but now it says no order history . It's as if my three invoices disappeared as well as all the other invoices completed within six months. Any suggestions?

Thanks,

Don.

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Deerefan8420

Deerefan8420

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I'm having the same troubles Don. It happened a few months back, and being a new submitter to NGC, I emailed Customer Service and the representative told me they were having server issues and that my order was fine. So I am assuming that is what is happening now. All should be well in a day or so. Or at least, I hope so!

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coinsandmedals

coinsandmedals

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Thanks for the replies, I was a bit worried there. This is the first time that this has ever happened to me, but usually don't send many coins in (10 invoices or less a year). Oh well my coins will likely be done on Monday so if the problem persists I suppose I will have to call and track my order that way.

Thanks for the replies, it's very reassuring.

Don.

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