Dealers/Collectors, When someone buys a coin from you, do you thank them?

[AnkurJ]

I recently bought a very expensive coin from a well known dealer recently. It cost me a good amount and I had to make two installments. The entire time, from the tone of his emails, he did not seem happy selling the coin. I recieved the coin recently and there was a basic invoice with no note or anything.

 

For those who have bought form me, I always write a thank you by hand and it is also typed at the bottom of the reciept.

 

So I ask other dealers and collectors who sell. Do you thank people for buying from you? Whether is be a $20 coin or a $20,000 coin?

 

Or is it that some feel it is a privelage for being able to buy from them?

 

Ankur

[James_OldeTowne]

I do, but I would not enforce my personal expectations on others.

 

You got a coin you wanted, right? Can't you be satisfied with that?

[AnkurJ]

I am satisfied with it. But a little courtesy goes a long way in my book at least.

[skippy]

A "thank you" is always warranted when any business is completed. I wouldn't lose sleep over it though.

[Walkerfan]

The big corporations never do but the smaller coin guys sometimes do and have.

[nunfa0]

There is always a written "thanks" at the bottom of the Great Collections invoices.

[MarkFeld]

If/when a client emails or calls me to let me know he is buying a coin I have shipped, typically I thank him for the business. But I usually don't write anything on my invoices, etc.

[mkman123]

It's always nice to get a thank you.

[James_OldeTowne]

I am satisfied with it. But a little courtesy goes a long way in my book at least.

I agree. And courtesy includes accepting how other people behave, provided it is not immoral, and acknowledging that everyone is a different person from yourself.

 

It is not courteous at all to demand or expect someone else to abide by your set of personal standards.

[AnkurJ]

I am satisfied with it. But a little courtesy goes a long way in my book at least.

I agree. And courtesy includes accepting how other people behave, provided it is not immoral, and acknowledging that everyone is a different person from yourself.

 

It is not courteous at all to demand or expect someone else to abide by your set of personal standards.

 

That's funny. Last I checked, saying please and thank you are taught to us as children. It's not exactly a "personal standard" for me but I guess it is for you.

 

It's like saying its not your personal standard to say bless you when someone sneezes.

[erickso1]

I don't even check the invoices to see if there is a thank you on the bottom. The coin is thank you enough for me. And if I pay in installments, which I have done, I am the one doing the thanking. Just my view as a collector.

[James_OldeTowne]

I am satisfied with it. But a little courtesy goes a long way in my book at least.

I agree. And courtesy includes accepting how other people behave, provided it is not immoral, and acknowledging that everyone is a different person from yourself.

 

It is not courteous at all to demand or expect someone else to abide by your set of personal standards.

That's funny. Last I checked, saying please and thank you are taught to us as children. It's not exactly a "personal standard" for me but I guess it is for you.

Seriously? When exactly was the "last time you checked"? And where exactly did you check? Who was the authority you consulted with? Is it a law? Is it in the Constitution? Do your neighborhood covenants require it? Was such a rule enacted by municipal officials in your hometown?

 

I have never seen a set of rules stating that parents MUST teach their children any particular set of manners.

 

Now, do I think they should? Of course I do. And personally, do I believe in manners and saying "thank you"? Of course I do.

 

Will I expect or require that of the people I deal with? Not until I move to a communist country.

 

Why be so judgmental of others? I think setting a good example of courtesy (as you did) was the gracious and humble thing to do. (It's also the best way to teach your children.)

[HCumberdale]

It's like saying its not your personal standard to say bless you when someone sneezes.

 

Funny, this is my personal standard!! I don't particularly care for any of the possible origins of the sentiment (click here for more info) and furthermore I find it a little presumptuous to assume that someone needs or wants my blessing.

 

I do think that a little manners goes a long way and that being courteous to others will come back 10 fold over time. I also think that expecting anything too rigidly will only lead to disappointment in the end.

 

[RWB]

Certainly! It's the simplest of courtesies about a successful transaction.

[buyatari]

The more a dealer thanks me the more I worry that I paid too much.

 

Personally I prefer deals where as the buyer I'm doing all of the thanking !

[johnny9434]

Most of the time I do that except if the dealer leaves me with a cold attitude then we just done deal. I've ran into that situation at medium to bigger shows

[jesbroken]

I thank everyone that buys a coin from me, I place a small note in every coin I ship with a thank you on top of the email. I also thank every seller I buy from(sometimes not thankful later). I have always been taught this was just good manners.

Jim

[AnkurJ]

Well said Jim!

[ldhair]

I thank everyone that buys a coin from me, I place a small note in every coin I ship with a thank you on top of the email. I also thank every seller I buy from(sometimes not thankful later). I have always been taught this was just good manners.

Jim

(thumbs u

[coinman_23885]

I'm not a dealer, but I have sold several coins on the BST forum here and on the PCGS boards. I always thank people who buy coins from me; I truly appreciate their business.

[x2rider]

I always try to thank people I buy coins from . It's a two way street if you treat people with respect then you'll you will get the same back .

n saying that I only deal with one or two dealers so they know me pretty well by now , And still keep selling to me

[PerryHall]

At the conclusion of a smooth and mutually beneficial transaction, I always thank the other party and give them a firm handshake if it's a face to face transaction. It's a common courtesy and good business to be polite to someone that you may want to do another transaction with in the future..

[CoinPulsive PCM]

I'm not a dealer, but I have sold several coins on the BST forum here and on the PCGS boards. I always thank people who buy coins from me; I truly appreciate their business.

 

+1.

 

I always thank customers when they buy a coin from me. On Ebay I always write "Thank you for your business, I hope the coin meets your expectations." on a packing slip.

 

Even who someone doesn't buy a coin from me a show for example. If they take the time to browse my display cases, I always tell them that I appreciate them taking time to look at my coins and I am sorry I didn't have what you were looking for. Sometimes that person circles around and then ends up buying a different coin from me.

 

Communication plays a big roll in how your customers view you I guess.

 

-Dave

[jgrinz]

I usually have a hand written note of thanks in with the coin

 

I also been known to forget things too ...

[mvc-migration]

I find it very interesting the different levels of interactions from various dealers. Some dealers are reading a newspaper and do not even acknowledge your existence. I figure if they are too busy to even look up, I can move on as well. While other dealers will go out of their way to say “hello” of something such as “what can I help you find”. While this is my personal opinion, I am way more apt to look at a table where the dealer is friendly vs. the dealer that has his nose buried in the newspaper and does not bother to look up. BTW, I am usually dressed in Dockers/etc so I am not an unshaven bum with smelly clothes so no profiling going on with me, I don’t think.

[mvc-migration]

I may not write anything on the invoice but i will usually say thinks in the email I send that indicated the order is/has been shipped.

[Walkerfan]

When I buy or sell any coin. I will simply write 'thank you' with my payment or invoice.

[stman]

I always say thanks when I sell a coin and when I buy one. For that matter I say thanks no matter what kind of business I'm doing. To be honest, I rarely get a thanks or you're welcome back.

 

I buy something from a store I say thanks, they say nothing. I get my hair cut, I tip them and say thanks, the girl puts my tip in her pocket and walks away. OK, so I'm not big on tips but when they walk away, I don't come back. And I thought my parents raised me right and drilled this stuff into me. This society says they didn't. No wonder I'm all screwed up!!!!

[TomB]

I typically do not include a handwritten note in any shipment of coins and I do not think a standardized, pre-printed "Thank you for your business" statement on the bottom of an invoice qualifies as a true thank you. However, I do believe that I tend to thank folks for information, for kind words, for their time and for their business whether buying a coin from them or selling a coin to them. This extends to writing such in emails or PMs as well as stating such at shows and shaking hands.

[rpmadskilz]

You mad bro?