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Advanced shipping ahead of tier time?

Started by RobertB,

2 posts in this topic

RobertB

RobertB

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Posted

Hello,

I was just curious if you could answer a question of mine regarding returning coins. If one was to select, say, the early bird tier, which is 14 business days I believe, and you get the coins graded in say, six days (hypothetical), do you ship them back at that time, or, are they held until the 14 days is up confused-smiley-013.gif? I understand it either way. If they get shipped back early it's great customer service, but, some might get the idea 893scratchchin-thumb.gif that it will always happen and thus use the lower level tiers inturn costing you folks the profits for the higher tier. Thanks for your time.

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dena

dena

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  • Administrator
Posted

Submissions are shipped when they are completed. So, if the submission is done a few days before its scheduled completion date, it will be shipped out unless we have instructions from the customer to hold it.

 

Thanks for your question smile.gif

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