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WBJPMJ

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  1. Thanks Conder101 for taking the time to respond. In reviewing your response it mirrors that of the company I am dealing with word for word. As an investor who plans on spending upwards of $15k in grading fee's I find it extremely wasteful to spend another $7,500.00 minimum for a faster turnaround. If this particular coin grader is going to sell a grading service at an ESTIMATE then it should provide that information to the customer, not tell them that after two months. As a consumer and a businessman not only is Customer Service a key factor but providing false advertising is deceptive. Had I known on a test run of their services that I was looking at an ESTIMATED time I more than likely would have made other decisions, however their site does not state ESTIMATED rather a true turnaround. Live an learn I guess and move on. So when I send for services next time I should look beyond the THEY WILL GET THERE WHEN THEY GET THERE TIER. As for spending another $7,500.00 to get what I was led to believe I was contracting for, NO I don't think so !!!!!. Thanks
  2. I have been attempting for better than two months through a service that I sent coins and comic books to for grading to get answers. Coins have been sitting in limbo since February 15 and have been SCHEDULED FOR GRADING. The Comic Books since February 10th. I have reached out to the service who has them only to be told a different story every time I contact them. Their website claims a 35 day turnaround yet today I am told that a rough estimate and not a guaranteed return time for grading. I have an ongoing collection I am trying to get graded along with several hundred comic books yet no one seems to care. Any ideas I have reached out to the top two and one of them doesn't even bother to answer and the other well !!!!! Just gives me the runaround. Don't mind waiting my turn however I was told today if you want them back quicker pay the additional monies !! Really ?? Why offer services you cannot service. GETTING EXTREMELY FRUSTRATED and need direction.