Shame on the webmaster
For several years I was the manager of Internet operations for a company that sells recreational vehicle parts and supplies over the Internet. I can tell you that if that sight was down for more than 10 minutes I would have fired my webmaster and I probably would have been fired also.
Has anyone noticed that the only part of the sight that is down is one that offers customer service but doesn't bring in any money. The money-making part of the website is working fine.
NGC should be ashamed.