I happen to think they are very nice and Professional

I also have been collecting for a few years (50 plus) I also have three degrees (they do not make your IQ go up, only your ego) I am also a member of NGC and PCGS. Now on to my personal dealings with NGC, I think they are very professional, very nice people to talk to on the phone and quite accurate in answers to questions I have had. I do hope that we can all have such experiences with people we deal with from day to day.

But the answer to the question "are there stupid people in the world" The answer would be yes. We just have to decide on which side of the coin we are each on.