sent in 2 different orders

and they botharived on the 18th of july 1 group(the peace dollars) made it to the first stage and stopped. the second order 7 morgans has still got received next to it. like it was never even opened. comming into aug. and 1 week in there hands i still see no movement. i had to call on the first one to make sure everything was alright, but dont want to chance making the gods mad by calling and asking if the morgans are ever going to be opened. all coins sent in were raw and not previously graded by any other company, so i dont know what the problem could be.

im going to wait this out but be holding on to my coins from now on till some customer service is back. it seems like "tightening up" means coffee break, cause all the other items i sent b4 were graded and back to me with in a 2 week period. im not giving up on them @ ngc but seems like they are giving up on me.

any1 else having troubles getting there coins in and out. or should i say out.