Oh Gee whizzzzzzz - my first negative feedback.

[Leothelion]

Here's a suggestion! Let's all watch this guy for his sales and then bid and buy the low priced items but pay a dollar less!

 

Leo

 

And then leave him a neg for not being understanding!

[melmcbee]

 

Hoot, you should put a reply to his feedback stating the same thing you said on his feedback. It will show up under his negative remark . I view everybody's feedback that I purchase from and a negative with a good response will not sway me from buying from that seller. It shows the seller's side of the story. It also shows that the person who received the neg feedback really cares about the problem and is justified.

Can you block sellers like you block buyers? He will never get a penny from me.

 

Hoot Rules!!!

 

[Hoot]

You are very kind Melanie. And Leo's call to arms is quite a fun thought to entertain!

 

I don't know whether to respond or not. If I do, it opens the door for him to make some other inane remark. I figure, if someone really cares and has half a brain, they'll see right through it.

 

Sometimes best to let sleeping dogs lie. Right EVP? Oh, I forgot, that guy doesn't come around here anymore.

 

Hoot

[TomB]

Good point about that EVP character, where is that guy these days?

[EVillageProwler]

I'm here... I'M HERE. No need to shout. I've been having fun something else these days.

 

Anyway, about Hoot's problem, I think I agree with Mel's suggestion. A carefully worded response ought to do far more good than otherwise.

 

Good luck with it, Hoot, and I'm sorry to see it happen to a sasquatch as nice as you.

 

EVP

[spy88]

Mark, I too feel as you do concerning insufficiently_thoughtful_persons like this but there is very little one can do to protect yourself until you're in over your neck with them. I had the same type of situation with my one and only neg. I went thru all the hoops for mediation and neg removal but to no avail. I'm satisfied that I handled it as best I could as you are doing.

 

I now see the neg as a reminder of the incident (as I refuse to forgive and forget) and wear it proudly as anyone attempting clarification of it will see thru the seller and his auctions.

 

You've received all kinds of good advice, and regardless of how you continue and the outcome, those of us on the forum that know you and all the ones who have done business with you cannot and will not be swayed by one neg.

 

David

[Hoot]

Thank you David!

 

How about some possible replies?

(BTW, these all fit in the reply character limit.)

 

1) UNDERpaid late, didn't answer emails, lied to SquareTrade, me & eBay - My fault?

 

2) YOU underpay (I'm cheap?) don't answer emails, lie to SquareTrade, me and eBay

 

3) You UNDERpay 2 weeks late, lie to SquareTrade, me and eBay, and I'm not easy?

 

4) Filed NO payment dispute, YOU underpaid, LIED to SquareTrade, NO email response

 

5) YOU underpay late, lie to SquareTrade, I refund your $$, neg you, &you retaliate

 

So, which one works best? Any other suggestions?

 

Hoot

[melmcbee]

Hoot you said it perfect on his neg. "Made partial paymnt & refused to pay balance when promised. Poor communication". This was stated businesslike, without malice, professional, not emotional. Be careful saying anything that would take away from your high professional standing. A griping match is not what you want, only a response of the reality of what happened. His remark sounded childish and unprofessional. Don't let him bring you down to his level.

 

Hail Hoot!

 

And you are right if you feel that a response isn't warranted and would only open him up to more slander, then don't reply. I can't even see that measly 1 little attack on your character. And no one else will either.

[Oldtrader3]

Hoot: Your experience perfectly illustrates the weakness of Ebay feedback. One has to roll back through hundreds of individual feedback reports to read and interpret the couple negatives to ascertain if they are deserved.

 

I have one negative feedback on about 200+ Ebay transactions. I paid the guy via M.O./Priority Mail immediately on auction close and did not receive any email responses or shipping info for almost a month. Then the guy gave me a line of the east-coast-wise-guy-trash when he did finally respond. I was recovering from kidney failure and not feeling well, so I got pi$$ed and unloaded some "west-coast-wise-guy-trash" on the guy. I then gave him negative feedback and got his in return.

 

My fault! I did not know how to read "Ebay'ese" (between the lines, PC feedback) on this guy. Never should have dealt with him! I have done only limited trading on Ebay since this episode. I guess I learned something in the process!