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Alexnj

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    Once Submitted, How to Change the Credit Card info?

    in Newbie Coin Collecting Questions

    Posted

    On 11/4/2021 at 4:23 PM, WHLuz said:

    I submitted some coins, received at NGC on 10/12/2021, began processing on 11/2/2021, against a credit card that had to be cancelled.  I have called Accounting numerous times (over a few days), no answer, left a message, no return call.  The old credit card had to be replaced and my new credit card is on file with NGC ... How does this usually get fixed?

    Also, I just sent 2 more Submissions (18 coins each) you should get them around 11/9/2021, which should be before the 11/18/2021 cutoff for Early/First Release add on services, but if it takes a month before you begin the grading process, will I loose the First Release options?

    Thanks,

    I’m having the same problem right now, and same experience with accounting.  Unreal.  I’m trying to figure out how to fix mine too..