Alex L. Mauldin

5 hours ago, LISA B said:

Hello Alex,

Generally, you are charged a few days after we open and enter your order into our system.

Thank you,

Lisa

Lisa,

My order was entered into the system a month ago and has been processed at least through the taking of photos stage (I got sent the link for those), and has been stuck in the "Grading / Quality Control" status for a few weeks, but I have not been charged.  This is all for an Express order which I was hoping would have been done by now.  The submission number is 6155846, if there is some way you could check on it.  Thanks.

No, seriously  -- when?

Hi,

This has been my first time submitting coins, so I don't know how this works entirely. I recently received an invoice saying I owed X amount of dollars.  I provided my credit card info when I submitted the coins, so will I be charged from that or do I have to pay some other way?  In other words, do I have to do anything since I included my credit card number and whatnot on the submission form?  Was the invoice just to let me know what I will eventually be charged?

So how deep of a hole is NGC still in as far as opening mail?  My "Express" submission was delivered two weeks ago and still hasn't been entered into your system.

Yoo hoo?

Can I get any sort of response about this?

Hello --

I'm seeing in some of the posts that I was supposed to write "express" on the outside of the box if my submission was for that tier.  I didn't know that.  So am I now basically going to be paying extra for regular service?