Lockz

Good morning,

I saw my coin 2864136-003 has the images of 2867136-003 associated with it by mistake.  Can this be corrected please?

Thank you!

This morning when I went to check on the status of my submissions, I found that they disappeared.  They aged out of the 3 month rule, and I haven't had them graded yet.  With the current backlog, is it possible to get this changed at some point to 4-6 months before disappearing? Thank you!

Hi Lisa,

I checked my credit card statements and I haven't had any amount refunded back to me yet.  Do you have an estimate for when the accounting department can get this fixed?

Thank you!

Hi, I've got a few submissions that were sent at the same time.  Last time I sent them like this, I was charged shipping once and they were sent back to me at the same time.  This time I was charged three different shipping fees, which gets a bit pricey internationally.  Can you look into this please? 2864134 2864135 2864136 are the three numbers.

Thank you for getting back to me! I just saw today that it didn't cross, even though I gave it lots of room (it was a 64, and I put 60 or above).  Is it possible to get an explanation? I was thinking even at a 62 or 63 I could maybe cross, wasn't sure.

Hello, I have a crossover standard that seems to be taking a very long time getting graded, I think it's been over two weeks now.  Number is 2851173. Can you check the status please? It's listed as Grading / Quality Control.