Muzzer42

You're correct. I just checked and there is another slot now that should accommodate this coin. This wasn't there before and tried to add my coin but it won't go. Probably because of the label. At least the slot is fixed. I just have to get the label fixed. Thank you for your  help. 

Regards. 

Yes, you're correct Leon and I also didn't realize there was a $5 version of this coin. I still don't know why the $1 dollar has a "P" mintmark on the label but there is no mintmark on the coin. The $5 coin of the same design has no mintmark on the Label or coin. Why would NGC add a (P) mintmark on the $1 and not the $5 dollar coin. 

I believe there should be separate slots to accommodate these two different coin designs and the label should reflect the second coin with no mintmark because the coin doesn't have one. Since NGC is not responding to this thread I'm going to email them directly and see what they say. I'll update this post when I get a reply. 

Thanks to all for your feedback.

Thank you, you are correct. This should be labeled as a $5 instead of a $1. I'm just trying to get a response out of NGC & it appears fruitless. There is another coin, same as I have with no (P) mintmark. Thanks Fenntucky, I'll send an email directly to NGC.

Regards, 

To NGC,

Can you please respond to my previous post? The coin on the right hand side is labeled having a "P" mint mark and it does not have this. This coin is mislabeled. Can you correct this?

Regards

I have two 2021 MS Australian coins both labeled with a "P" mintmark. See attached photo. The coin on the right does not have a mint mark. It appears to be an error on the label and right now these two coins are sharing one slot in the Registry. Please advise me on how to get this corrected. 

Thank you.

Would you check on my submission #2832791? Online says it was received on 4/4. This is 1 reholder. Not a big order so why is it taking so long?

Thank you for looking into this.

The customer is paying for the service of having their coin graded. If the coin cannot be graded due to issues, at least give the customer the option of having the coin slabbed or not. A nominal fee for looking at the coin is expected but why cycle it through multiple graders and then through the encapsulation process?  Just because the coin ends up in the slab doesn't mean it's going to stay there. This is not a complicated problem. There could easily be a question on the submission form asking the submitter whether to encapsulate the coin regardless of condition or return the coin with notations. This all comes down to customer service in my opinion and this is an area any company providing a service could improve upon.