From a Guy with 100% rating and 700 plus feedbacks.

The latest and greatest on my missing nickel.

Dear beaw,

Thank you for writing eBay in regard to the case that you have filed. I am more than happy to help you with that.I understand your frustration regarding this matter and apologize for the inconvenience it caused you. I would be happy to put your claim on hold to give the seller a couple of days to provide you with the correct tracking number. The claim will be placed on hold for 3 days. If you have received your item or a valid

tracking number after two days you can update your claim with that information. If you have not received the item or valid tracking information please don?t hesitate to email us back and we will be happy to resolve the matter for you at that time.

It is my pleasure to assist you. Thank you for choosing eBay.

Sincerely,

Marvelyn L.

eBay Customer Support

I've been reading the various entries about EBAY and generally agree with those of you who state Caveat Emptor is the way to operate in that environment. I only by PCGS and NGC certified coins from EBAY so, aside from the issue of never really seeing the coin until it arrives, I have been generally happy with the coins I have received. My problem has come on those rare occasions when something I shipped does not arrive at all. 3 examples from the past 12 months.

1. I ordered a franklin half, pcgs graded, from a seller in northern california who chose to put my coin in a plain business envelope with nothing but a copy of my invoice accompanying. Long story short, the envelope got eaten by the sorting machine and I received a SLIVER of the plastic holder and a portion of his envelope. He apparently received the rest of the coin since his half of the envelope had his address. EBAY did rule in my favor and refund my payment, the seller was only willing to refund the cost of the coin, not the shipping cost. One for me. But will not do business with such a sloppy packager again.

2. I ordered coin supplies from a very prolific dealer on ebay who shipped via UPS. The package never arrived and the seller refused to file a claim, on my behalf, with UPS. He had a tracking number that showed delivery to my home but I definately never recieved the package. EBAY ruled in his favor, understandable given the tracking information, but I wish he had been at least willing to file a complaint or tracer with UPS. Never do business with him again.

3. Currently ongoing, purhased a NGC Buffalo Nickel from a dealer who also advertises extensively in Coin Magazines. After about 10 days, I wrote the seller, via Ebay, and asked if the item had been shipped and if he had a tracking number I could check. NO RESPONSE. I filed my claim with Ebay a couple of days later and after about 5 days he provided a USPS tracking number. I checked the tracking number at the USPS website and it came back as no status. I know you can get a tracking number simply by picking up one of those little delivery confirmation or insurance forms. I do not believe the tracking number was ever actually used. I eleveted the complaint and EBay is supposed to make a decision in, probably less than 24 hours. Will let you know what occurs.