What about the other person?

One thing I think we tend to forget in thanking the NGC staff for handling our transfers and conflicts so quickly is the person who has the coin registered already.

Yes the staff at NGC do act very quickly to get the transfers made and we should thank them, but before they can do anything the other person claiming the coin gets an e-mail to respond. In an ideal situation this person responds quickly which enables NGC to act quickly to get the coin moved. If the person does not respond quickly it forces a delay. If they don't respond at all then NGC has to wait 1 week to give them a chance to act (afterall, not everyone checks their email everyday).

So I would like to thank, not just NGC's very capable staff, but the people who promptly answer the transfer inquiry emails so that the staff can do their job. I've had quite a few transfers go through the very next business day. However, I just had to wait an entire week (5/2 - 5/9) for my last transfer to go through. Why? Because the person claiming the coin in their registry was not taking responsibility for and maintaining their own registry account. So thanks to all those that hold up their end of the bargain, and thank you NGC for going ahead and taking it from their registry when this person didn't have the decency to reply in good time. I'm just glad that the wait time is only a week and not two weeks or a month (which NGC could do at their discretion).