I just switched back over from PCGS and am not happy about this server business.

I work for a software company and it appears that whomever is overseeing this upgrade has not tested before "go live". When you are dealing with other people's money, it is usually a good idea to test before applying an upgrade. I have a difficult time believing that NGC doesn't have sufficient resources to obtain a test server.

Why can't they give us any more specifics on the issue? I certainly hope that backups were made of all data prior to the upgrade...