IS POLICY ALWAYS FAIR AND SHOULD IT BE ENFORCED

I RECIEVED MY 3 PIECE SILVER EAGLE 20TH ANNIVERSERY SET ON OCTOBER 14. I BROUGHT IT HOME FOR THE FAMILY TO SEE MY WIFE AND CHILDERN NEVER SAW A REVERSE PROOF. SINCE THEY ALL SUPPORT ME IN MY COIN COLLECTING I OPENED IT AND SHOWED THEM. NOW COMES THE PROBLEM IF I WOULD HAVE NONE THAT A POLICY IN GRADING WOULD BE POSTED ON 10/17 THAT ALL SETS NNED TO BE SEALED I WOULD NOT HAVE OPENED IT. I NOW FIND OUT EVEN THOUG THE MINT RECIEPT SHOWS I WOULD HAVE GOT BEFORE THE 10/17 POSTING I CAN NIOT GET MY SET GRADED AS 20TH ANNIVERSERY. I FEEL INSTEAD OF PAYING A MEMBERSHIP FEE WE NOW HAVE TO MIND READ ON ALL NEW COINS THAT WILL BE RELEASED TO FIND OUT WHAT NEEDS TO BE DONE SO THEY GET GRADED.