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Bad experience with NJ coin/currency supply dealer

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I viewed a web site of a seemingly legit coin/currency collectors supply company in NJ. Called on toll free number and placed order. Was charged $3.50 for phone order, $8.50 UPS on a 3oz total weight order, the items were $30.00. The owner sends me an email with wrong addres (has correct address from me and on credit card. When I email back telling him to correct the error he sends me a nasty email, cancels the order and claims I a rude. Is this typical in the industry? I told him what he could do with his "superstore" in no uncertain terms.

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If you've stated the facts without embellishment as they actually happened, you did the right thing. As for being an industry-wide problem, I seriously doubt this is the norm but rather the exception.

 

Please post the name of this outfit so others can avoid the same situation. Like a eBayer with bad feedback, over pricing products and/or S/H, shilling, etc., you're doing a service to the rest of us by giving up the company.

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Hi Goldfinger and welcome. I can believe your story 100% because I have experienced a couple head scratchers with coin dealers myself. But, no it is not the norm. But, be prepared for this. You'll find coin dealers that will do flips for you and seem like everybody's coin dream come through. And then on the flip side you'll come across a couple people who have what appear to be legitimate horror stories with the same dealer.*

 

It's hard for me to spit out the name of a dealer in the open when there's something bad with it. I have done it before and then wondered if it was the right thing to do. Maybe, I didn't think it through and I might be wrong. Once I flat out chickened out. I do agree with spy88 though. I always made the name available if anyone PMed me and asked. It usually works out pretty well because the people who PMed me would give me a name of a dealer and a horror story.* I love DLRC, but not everybody does!

 

There's 2 dealers I have slammed and locked my doors to. I know I won't be missed, because I never arrived with them! And I have no intentions of giving them a 2nd look. But, I still haven't thrown away the key. You just never know what will come up later on. In your case though, I would throw away the key because there is already bad blood and you two are known to each other. There's other dealers waiting to do those flips for you.

 

 

Jerry

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Coin dealers are certainly hit and miss!

 

I just received some coins last Friday from a well known dealer and his wife who advertise frequently in the numismatic publications. I've dealt with them before and they were always acceptable except for their overgraded circulated Mercs. But it seems that everyone overgrades them. I saw a PCGS 1916 D advertised with the photo graded F12. What garbage. It was barely a VG. Yet, in the same publication on a different page, another PCGS Merc in the same grade was accurately graded. Market grading really sux sometimes! Anyway, back to my story, I received a 1909 VDB advertised as ms 66 firey red for my type collection. I didn't expect it to be a true 66 since they sell for $250 and a top end 66 is c. $300 but I expected an original, nice example. Man, this POS was cleaned and had a very noticable rim distubance at 6:00. I also ordered a mint state SLQ. I requested a nicely struck, highly lusterous example such as a 1930 date. This date has the highest percentage of FH SLQ than any other date so it shouldn't have been a problem. What I received was an unappealing example. It was dipped in a solution filled with silver ions from many previous dippings. This left an unnatural, glossy, silver-plated coin which would be BB'd in a heart beat. How annoying can they be?! Their pricing was $110 for the cent and $220 for the SLQ. Needless to say, they were returned that same day.

 

It was a gamble and I lost. Bt at least I have the knowledge not to get snookered. See what happens when you try to cut corners?

 

I have always had a 100% success rate with Mark Feld. http://markfeldcoins.com/index.html

 

He has provided many superb specimens for my type collection. This is one I ordered today:

 

 

 

1860 3c obverse http://markfeldcoins.com/client/threecent1860%20obv.jpg

1860 3cs reverse http://markfeldcoins.com/client/threecent1860%20rev.jpg

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I viewed a web site of a seemingly legit coin/currency collectors supply company in NJ. Called on toll free number and placed order. Was charged $3.50 for phone order, $8.50 UPS on a 3oz total weight order, the items were $30.00. The owner sends me an email with wrong addres (has correct address from me and on credit card. When I email back telling him to correct the error he sends me a nasty email, cancels the order and claims I a rude. Is this typical in the industry? I told him what he could do with his "superstore" in no uncertain terms.

 

There are few avenues to choose from when buying coins. The expectations from each will vary in quality and more dealers than collectors are aware of this! When you get these crossed, dealers do become frustrated because the buyer is looking for something in the wrong place and it's a dealers waste of time.

As for the extra fees, you'll know to ask the next time before you let someone reel you into such a transaction.

 

Leo

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Victor,

 

If you bought from the couple from Pennsylvania who have 2 page ads, then I know the [#@$%!!!] you got. Although I didnt buy anything from them I did inquire one time about a coin and asked them to send it for certification and that I would pay and give them $100 more if it came back in the grade they stated. They vehemently refused and I never looked at their ads again.

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Victor,

 

If you bought from the couple from Pennsylvania who have 2 page ads, then I know the [#@$%!!!] you got. Although I didnt buy anything from them I did inquire one time about a coin and asked them to send it for certification and that I would pay and give them $100 more if it came back in the grade they stated. They vehemently refused and I never looked at their ads again.

 

 

27_laughing.gifL 27_laughing.gifO 27_laughing.gifL 's 27_laughing.gif

 

I thought that my clue would be sufficient for most. thumbsup2.gif You de man, Dave.

 

I bought a Franklin set from them 2 years ago ms 63 or better. They did grade and I'm very pleased with the set. I've bought some raw modern silver dollar commems from them too at decent prices. So, I guess as long as one sticks to no brainer products with them (JPS as well as Coast to Coast) then, in general, you'll do ok. However, RUN, FLEE & AVOID such shiesters if looking for quality examples of earlier issues.

 

Oh, BTW, did I mention what a standup guy that Mark Feld is. news.gif

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i agree mark feld is a stand up guy with a good website

 

great coins and extremely competitive pricing

 

most importantly mark feld is 100% in the knowledge integrity and responsibility department thumbsup2.gif

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