Lockz Posted August 30, 2021 Share Posted August 30, 2021 Hi, I've got a few submissions that were sent at the same time. Last time I sent them like this, I was charged shipping once and they were sent back to me at the same time. This time I was charged three different shipping fees, which gets a bit pricey internationally. Can you look into this please? 2864134 2864135 2864136 are the three numbers. Link to comment Share on other sites More sharing options...
Administrator LISA B Posted August 31, 2021 Administrator Share Posted August 31, 2021 Hello Lockz, I have spoken with our shipping department and accounting department. We will have this corrected for you. Thank you, Lisa Link to comment Share on other sites More sharing options...
Lockz Posted September 28, 2021 Author Share Posted September 28, 2021 Hi Lisa, I checked my credit card statements and I haven't had any amount refunded back to me yet. Do you have an estimate for when the accounting department can get this fixed? Thank you! Link to comment Share on other sites More sharing options...