Charged for shipping multiple times
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3 posts in this topic

Hi, I've got a few submissions that were sent at the same time.  Last time I sent them like this, I was charged shipping once and they were sent back to me at the same time.  This time I was charged three different shipping fees, which gets a bit pricey internationally.  Can you look into this please? 2864134 2864135 2864136 are the three numbers.

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Hello Lockz,

I have spoken with our shipping department and accounting department.  We will have this corrected for you.

Thank you,

Lisa

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Hi Lisa,

I checked my credit card statements and I haven't had any amount refunded back to me yet.  Do you have an estimate for when the accounting department can get this fixed?

Thank you!

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