The same situation happened to me, and I understand your frustration. When the pandemic started, I was in Europe and wanted to go to Costa Rica, where I booked the hotel with the LosAltosResort.com site. It was really hard to get a flight because they kept canceling the flights, so I called my hotel and asked them to change the booking date. It took me 2 weeks to reach my hotel. Hopefully, the hotel understood my situation and didn't charge me additional money because I postponed my booking for 2 weeks.
