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Posts
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Joined
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USAuPzlBxBob reacted to a post in a topic: Why does NGC not change a "setting" in their Journals Views counter?
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Hello, unfortunately, this is not considered a mint error at this time. Mint Errors are when the coins themselves have errors from the mint, not just the packaging of the coins. You can read more about what a mint error is in the below article. Thank you. https://www.ngccoin.com/news/article/7765/learn-grading-mint-errors-part-1/
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Hello, we are currently experiencing some issues with our fillable PDF and are working to resolve this as soon as possible. We are very sorry for the inconvenience this may cause.
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Help with definition of abbreviation or acronyms
CrystalM CS replied to mrmick's topic in Ask NGC/NCS
Hello, thanks for reaching out. I was able to locate the below link which may be able to help you with some of the labels. PFRBC = PF- Proof / RBC - Red Brown, Cameo PFRBU = PF - Proof / RBU - Red Brown, Ultra Cameo SPRD = SP - Specimen / RD - Red https://www.ngccoin.com/news/article/5256/ https://www.ngccoin.com/coin-grading/grading-scale/ -
Accuracy of Submission Status Information
CrystalM CS replied to Fisk the Cat's topic in Ask NGC/NCS
Hello! Carrier tracking may indicate that your submission has been received at our office, however it can still take a short amount of time to reflect within our online submission tracking. All packages received move into an intake process where the contents are inventoried and compared against the submission form as validation before moving forward into the grading process. Should there be any discrepancy encountered with an item itself, a missing or extra item, or any other concern for that matter, our customer service team will reach out for clarification accordingly. Please note, the intake process can take upwards of 7-10 business days before the order will reflect within online submission tracking. I am showing that your submission is still in the encapsulation stage and the status has not yet been updated. You should see this finalized soon. Once finalized, you will receive an email letting you know the submission is on its way back to you. -
Hello @Bryce E. Carson Sr. I can confirm that this package was scanned into our warehouse system and is going through our intake process now.
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Different color containers for graded coins
CrystalM CS replied to Reno Raines 's topic in Ask NGC/NCS
Hello, thank you for the suggestion. I will be sure this is passed along to the appropriate parties for review. -
Hello, this fee is applicable to all tokens and medals on the form. If incomplete information is provided, an additional $5 fee will be applied. See below.
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Hello! Please email customer service at service@ngccoins.com for more information on our Bulk coins program. Thank you.
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Hello, Thanks for reaching out. This coin was graded Gem Uncirculated which is our Adjectival Grading scale. You can read more about this in the below article. I have included a screenshot that pertains specifically to the grade of your coin as well to better help you understand the grade itself. https://www.ngccoin.com/coin-grading/grading-scale/adjectival-grades/
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Hello, I am not showing this tracking number as being scanned in our warehouse system as of yet or this submission number in our system. Are you sure these are both correct numbers? Unfortunately, there is not much more that I can do at this point as we don't seem to have any records of receiving these items.
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Sandon reacted to a post in a topic: 1912 1 cent error, new member, need advice
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1912 1 cent error, new member, need advice
CrystalM CS replied to Eric Lapointe's topic in Ask NGC/NCS
Hello Eric, Thanks for reaching out to NGC. It looks like you have an interesting coin on your hands. Unfortunately, it would be extremely difficult to authenticate a coin from photos alone and we would need to receive the coin in house to tell anything about it. Please let us know if you have any questions regarding the submission process. Thank you. -
GoldFinger1969 reacted to a post in a topic: Signing out of registry to sign in to forum???
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What is the NGC policy regarding foreign objects in a slab?
CrystalM CS replied to Nonmortuus's topic in Ask NGC/NCS
I will direct message you. Thank you so much! -
Hello, I private messaged you.