letter to James Taylor @ ANNACS
Services charged for but not delievered....twice
I just sent this to Mr. Taylor.....was I being too harsh?
I must say that I am vastly disappointed with your guiding philosophy for your new company image. Twice I have submitted coins for grading and had them take three times as long as advertised. And twice I have paid for a requested service and not received that service. If your going to advertise and charge for email/fax notification of grades, you should at least follow thru and provide that service. Once is a mistake, twice is bordering on fraudulent business practices. After meeting you in Boston a couple of years ago, I was impressed with your attitudes and ideas. I am no longer impressed.
Resp.
Orville D. Shelton
Silver Dollar Coins
Durham Maine
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