With submission turnaround times increasing by the day, it is often easy to focus on the bad while taking the good for granted. That said, I would like to share a recent positive experience with NGC customer service. I submitted a proof 1775 Irish Halfpenny in February of last year, but I did not find the time to inspect the coins until early last month. I know it is ridiculous that it took me that long to enjoy my coins, but I have very little time to kill. Now that things are starting to slow